Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,749 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,749 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 2nd February 2022

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was very prompt and the clock did not disappoint. It was what I was hoping for and had been looking for. Thank you Suzi”

Helpful Report

Posted 23 hours ago

“Easy ordering procedure online, prompt delivery, good quality”

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Posted 1 day ago

“We decided on a clock to buy, and were assisted by a most helpful assistant. In the time we had coffee, our clock was boxed and full instructions given on how to set it up at home. Excellent service and I am sure we will be back again.”

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Posted 1 day ago

“Everything was great! I can’t fault. Very happy with purchase and communication etc”

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Posted 3 days ago

“What a great family owned company. The website explains everything you need to check prior to ordering, resulting in me getting the exact part I needed, promptly and at an affordable price. Any delay was down to Australia Post!! Thank you for your great service and I will certainly use the Clock Shop in the future.”

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Posted 3 days ago

“all fine..xxxxxxxxxx”

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Posted 3 days ago

“The item that I purchased is in very good condition, in a package secure and well presented. It was delivered and received in time as stated. I am one happy customer.”

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Posted 5 days ago

“Great products and fast delivery.”

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Posted 5 days ago

“I recently purchased a cookoo clock , and was having difficulty setting it up. I phoned the helpline , and received patient , courteous and expert assistance from Rebecca. I have purchased several clocks from the Clock Shop , and intend buying many more. Many thanks!!”

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Posted 5 days ago

“Very good, l think l was speaking and being served by Sean(?) Received good information as well...thank you”

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Posted 1 week ago

“As always, it's a pleasure to shop at the Clock Shop. They have great products at great prices.”

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Posted 1 week ago

“Thank you for informing me when the clock came back into stock. So happy with the service I received and love my new cuckoo clock.”

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Posted 1 week ago

“I wish I had known about this site a number of years ago becaseu I threw out a number of clocks with failed mechanisms. The replacements range is very large with a variety clock hands. Excellent site. The only downside was Aust Post, they routed the parcel to a number of sites in Qld before deciding Victoria was the destination.”

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Posted 1 week ago

“Quality fast efficient service. Would not go amnywhere else”

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Posted 1 week ago

“Wonderful warm service from the Clock Shop team. I had a small challenge with my old mantle clock conversion and they quickly helped we with a very effective work around. Big thanks!”

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Posted 1 week ago

“Very helpful and knowledgeable.”

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Posted 1 week ago

“I had reason to contact clock shop after my order arrived and the customer service was outstanding. They advised me and then followed up to ensure that everything was perfect. I would recommend this company and will be using them the next time I need parts. Thank you”

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Posted 2 weeks ago

“Very happy with my purchase. The Clock Shop kept me informed with the progress of my purchase. If you need a special clock. Call these guys. You will not be disappointed.”

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Posted 2 weeks ago

“I was looking for items that I could use as toys for my great-grandson. Found some items that suited. Site was easy to navigate. The check out process was easy and intuitive. Small parcel arrived quickly via Australia Post and in good condition.”

Helpful Report

Posted 2 weeks ago

“Happy with the parts. However the online shopping experience was fraught. The separation of the payment for the item and a seperate payment for delivery was the problem with extreme difficulty in getting the second invoice. Many emails required. Why not calculate delivery with the purchase as with every other online payment I have made.”

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Posted 2 weeks ago

Hi Graham, thank you for your feedback. I completely understand your frustration at the clunky nature of our international shipping setup and having to quote each order manually is not our plan long term. As a small family business we simply have not had the resources to formulate an international shipping matrix for our 5000 plus products. It is a work in progress however in the short term, we quote each customer so we can provide the most economical shipping option as opposed to just charging a flat rate that ends up being unreasonable for small parts orders such as yours. Thank you for supporting Clock Shop. Warm Regards, Clock Shop Team

Posted 2 weeks ago

Clock Shop is rated 4.9 based on 3,749 reviews