The website was the most difficult I have ever used with regard to payment. It took days to actually pay for my clock mechanism and the shipment. I waited about two days just to find out the cost of shipment - something normally calculated at checkout on most websites. Then, after waiting more than a week and the tracking still only saying "despatched" I contacted the seller only to find that it takes about a month to ship a light weight 2" square item from Australia to New Zealand. I would have thought it could go in a mailing bag and get here by regular post in a week or so. This has been at least a three week experience, so far, and I still don't have the mechanism. Thank god I didn't need it in a hurry.