My cuckoo clock wasn't working. Being interstate (Darwin N.T.), I contacted the Clock Shop to see if I could drop it off on my trip and perhaps they could look at it when they had time. I was prepared to leave it with them for as many weeks as it might take but Daniel said he would take a quick look right away. By the time we took a stroll around Montville and came back the clock was working again. I was thrilled to be able to take it back home there and then all fixed up. Angas and Daniel's customer service and kind natures' were an absolute pleasure to deal with. The shop itself has an amazing array of clocks on display which can invoke memories of something from a loved relatives house long ago. A totally pleasant experience.