Pre-booked a meet and greet at the airport for our return journey which they charge extra for. However driver turns up and phones me while I’m in baggage reclaim to say he is waiting in the pick-up area. I told him I’d paid in advance for meet and greet he told me I hadn’t. After some arguing he did eventually agree to meet us in the terminal building and then continued to argue saying we hadn’t paid for meet and greet and we’d have to pay extra which I totally refused to do. In the taxi I spoke to whom I was told was the owner on the telephone after opening my bank statement on my phone which clearly showed I had paid the correct money however, the man on the end of the phone was shouting at me, was very rude and didn’t want to listen to me and said my bank had defrauded his company because they hadn’t paid him all the money I’d paid on my debit card. It really isn’t a good feeling to know that a company is trying to con you and really not what you need when you have had a long flight! I will not be using this company again and I will be telling my family and friends of my experience.