ClockTower Cars UK Reviews

Name: ClockTower Cars UK
Rating: 3.99

4.0 Rating 402 Reviews

75 %

of reviewers recommend ClockTower Cars UK

Company Reviews

Questions

Metrics

4.0

Based on 402 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 53%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

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ClockTower Cars UK 1 star review on 1st January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over charged. Booked a taxi for 11.30, they arrived at 10.30. Then charged me twice for the journey as I said I could not leave before 11.30. I have made this journey many times before, prices have not changed that much!”

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Posted 2 months ago

“I booked four different cab journeys with this company in one week, two of which were unacceptably late. No hint of an apology. Sad to say that totally unreliable and no apology. Would love to use and support a local business, but no chance with this level of poor service.”

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Posted 5 months ago

“Absolutely annoyed and pathetic Please include the drivers mobile contact number!!! I was trying to call the diver but he didn’t as only contacting me via a land line number 🙄 A very bad experience!! I regularly use your service but rarely on airport runs and possibly never again”

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Posted 6 months ago

“Very prompt and courteous service. Thank you”

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Posted 7 months ago

“Very quick to pick up clean car professional person.”

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Posted 8 months ago

“Good customer relationship”

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Posted 8 months ago

“Very nice driver. Friendly and knows the area.”

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Posted 8 months ago

“On time and friendly”

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Posted 9 months ago

“Very friendly and helpful”

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Posted 9 months ago

“Good service, good driver”

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Posted 9 months ago

“Pick up from London Heathrow. Car was lovely and clean and on time. Pleasant journey home.”

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Posted 9 months ago

“The driver didn't find the building easily. He went to a neighbour and asked for flat 5 instead of 18. He was helpful otherwise but did not act on the flat number instruction I gave him. He was polite”

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Posted 9 months ago

“Excellent, clean, timely taxi service to airport”

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Posted 9 months ago

“Timely, economical”

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Posted 9 months ago

“Good price and on time”

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Posted 9 months ago

“ClockTower Cars haven't let me down as yet ,, I've had one issue with them and was resolved within 2 minutes!! Verry professional with good driving skills which made me feel safe Good conversation when wanted to or quiet if not Nice, Clean and spacious luxury cars provided”

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Posted 9 months ago

“Very good service”

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Posted 9 months ago

“Good communication Lost 1 star as no link to pat by card sent as promised”

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Posted 9 months ago

“Great service”

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Posted 9 months ago

“Good reliable driver and service”

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Posted 9 months ago

ClockTower Cars UK is rated 4.0 based on 402 reviews