Ordered a car online. Was told it would collect us at 23:55. When I called at 00:15, I was told I would “have to wait” and that it would be another thirty minutes. He checked my booking reference and confirmed my booking but said I would have to wait then hung up. I tried to call back but nobody answered. So I called from my husbands phone and the call was answered. I again gave them my booking reference and the man apologised and said he would inform his manager that the wait times needed to be updated on the website but that I would have to wait forty five minutes. We cancelled the cab and ordered from another company. We won’t even bother trying to use Clockhouse again.