Booked a taxi at Weybridge Station to take me to hospital at 7am two days later. On the day in question no car turned up. Phoned office, they said give us two minutes. No response so phoned again. Lady investigated and said that taxi booked for the following day! She apologised but said it was not her fault. Said it would be twenty minutes at the minimum for a car to arrive. Very upsetting and anxious making as due to have minor operation that morning. Would have been no stars but that rating is unavailable. Avoid.
6 years ago
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