Rang Close Brothers telephone number 03333216060 as there is no other number. The call centre in Africa pick it up, there English isn't very good. I spoke with Fatima explaining that there was a Direct Debit going out and I needed to cancel it. She couldn't find my file and hung up. I rang again and another woman picked up this time with the same result. There is no chat service and the customer service department is useless as I kept going round in circles. I've now emailed and will wait to see the reply. Customer service is meant to help customers not ignore them !!! Stay well away