AVOID- Lied about a refund. Terrible customer service Terrible customer service. Lied about a refund. I ordered two dresses from club l London. When they arrived I found they were both too small for me. I then returned both dresses using their return labels (which were very hard to find as they don’t make it easy to see on the app). I received a refund for one dress but not the other. I emailed club l London but got no reply. I went on to continually email them as the amount was still payable on my Klarna account. Over three months have passed and I only just received a reply (feb 2021) saying the dress was returned in a bad condition therefore I cannot have a refund! That is impossible as I only tried the dress on once and then returned it. After three months of no reply to numerous email this is very suspicious. I asked for evidence of the bad condition but of course no reply after that. This company is terrible!!!! DO NOT BUY FROM THEM!