Trying to contact Customer service regarding my refund was and still is horrible. I’ve sent several emails to address a return issue that I am having. Well, after almost two weeks of try to get a response from a human rather than an automatically generated email is frustrating. The emails are all the same. My problem is not with the dress that I purchased, they are beautiful. One of them didn’t fit properly and I wanted a refund. I cannot return the dress after 14 days which was not an issue either. The problem is that when I needed assistance with the return no one helped from the company. I bet that I will receive a response on day 15 and my money can’t be refunded.🤦‍♀️ The automated email said that someone will get back to me within 2-3 days and I am still waiting and it’s almost 2 weeks. Needless to say that I will NEVER shop with this company again. I hate being taken advantage of and I feel as though I was robbed. Not responding is very disrespectful and this shows me that they do not value me as a consumer. I attached these date of the first email and I am still waiting for a response.