Customer service has been awful. I had ordered some items from club London, when it came to payment I chose to pay with Apple Pay, I noticed that it has charged me for DPD next day delivery however it never gave me an option for delivery at checkout. If I had the option I would have chose standard delivery royal mail which I am aware that club London states is an option. Although, I did not want next day delivery the delivery took 3 days to arrive. Customer service response was that they could not amend the order, which I can understand however they could have reimbursed me for the fault on their website.