As per almost all reviews here, I ordered a dress that was meant to arrive for New Year’s Eve on a pre order. Obviously they didn’t send it to me so I emailed numerous times asking them to cancel my order as I no longer wanted the dress b it they never responded. They finally sent it to me 2 days ago which is absolutely useless so I used the order number to try to return it and the order that comes up is from before new year when I initially ordered them and it won’t let me click to return them. Over £100 waiting to come out of my bank and their responses are all automated responses which doesn’t help at all. Seriously avoid this company!!