Disgusted with club l London. I bought a dress at £150, opened the dress out and it looked nothing like the photos, I didn’t even try it on I put it back in the bag and returned it.
4 weeks later I have not received any update from them to say item received or my refund back.
I emailed them to ask why I haven’t received my money back and they responsed saying this item is faulty and we cannot refund you.
Firstly, They had no intentions of ever contacting me to tell me this had I of not reached out them.
Secondly, the dress did not go on my body, labels everything in tact. They did not care and wouldn’t give me the refund. I asked them for photos and there was a slight tan mark inside the dress, clearly I didn’t notice the mark because I did not look at the inside of it I just put it back into the bag. They did not acknowledge anything I said In my email just a blunt response.
I will never order from them again after this scam stunt they pulled.
3 years ago
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