Awful company and very poor customer service!!! Sent 2 dresses back and only refunded for one. After emailing them they told me the returns team said that I had worn the 2nd dress as it smelt like it had been worn. I have not worn the dress, it was too long so I returned it. After numerous emails back and fourth the dress was sent back to me even though I said it hasn't been worn. I've received it back and it smells brand new!!! Which is no surprise because I haven't worn it! To make matters worse I have recieved it back with a pull at the front of the material. So not only have I been accused of wearing it, they have the cheek to send it back to me faulty. I am very disappointed and I'm waiting for a reply to my email, but judging by the other bad reviews I probably won't get a reply. Never ordering from this company again !