I would give 0 stars if I could. I purchased a $300 dress that fell apart the first time I wore it. After 2 weeks of back and forth with customer service, I haven’t even been provided with the correct information to return it. They said they would accept the return on basis that it was poor quality/faulty, and yet they are not doing anything to process my return/refund. Absolutely terrible customer service, appalling for a luxury retailer.
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