Returned goods on and they were received by Coggles on 5 March. Chased refund on 19 March and they confirmed that the payment had been requested and I would receive it within 5 working days. Didn't so chased again and they asked me to give it a couple of days. Called today and the guy I spoke to checked with Finance, who had "overlooked" it - not have to wait another few days. Enjoy the Easter weekend with my £250, won't you Coggles!