I returned an item 7 weeks ago and sent proof of return receipt from Royal Mail, yet Coggles refuse to refund me. I have sent numerous E Mails but just keep getting fobbed off with excuse after excuse after excuse. The customer Service team are simply not interested. DO NOT BUY FROM THIS COMPANY....Simples. If you return an item you simply will not be refunded. It is nothing short of criminal what this company are getting away with and will keep getting away with until something is done. Crooks !!!!