After at two-month delay, our vanity finally arrived. The box showed no signs of damage so we didn't immediately open the box to make sure the vanity was okay. Due to COVID-19, we had to wait several weeks before our handyman could install it. When he opened the box, he noticed the vanity was severely cracked in two places (making it unusable). When I reached out to customer service, they were not terribly friendly and said there wasn't much they could do because too much time had passed. It was very disappointing.
4 years ago
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