Vanities Depot Reviews

4.62 Rating 222 Reviews
91% of reviewers recommend Vanities Depot

Write Your review

Tell us how Vanities Depot made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Over 7 Days
average delivery time
Greater than 94%
on-time delivery
Greater than 73%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
4
Stephanie Tyszkiewicz
"Great experience & quality product! Would have been a 5 except one sink was not originally sent. We are very happy with our remodel!"
Report
5
Pamela Davis
"We ordered 2 vanities for a home remodel and couldn’t be happier. Very good quality and arrived on time with no damage. See pictures"
Report
Kim Sperry
"Vanities depot was great and I wished go have known before hand about the impracticality of the james martin vanity. Is gorgeous but when you turn on the faucet, the water runs out of the sink and onto the front of the cabinets because the sink is too shallow"
Report
"The vanity was delivered damaged. I have been in contact with Nieman thru email and he stated that a paint repair kit would be sent out.. In a phone conversation he stated that new draw front would be ordered and delivered. I have not received a confirming email to show a new lower draw front has been ordered. I have received the paint repair kit. I still need a new replacement draw front."
Helpful Report
Visit Website
"The vanity was beautiful! Wonderful quality. We had to modify the inside due to the vanity configuration for plumbing. It was designed to move farther left, but a wall was in the way. I got the marble top and it was beautiful. The only thing the buyer needs to consider is that the back splash doesn't completely cover the length of back of the vanity. Falls short about 1 " on either side."
Helpful Report
"LOVE this vanity! Great construction and lots of storage."
Helpful Report
"We would be happy to voice your opinions concerning the service & products of Vanities Depot. First, the service was top notch, Neiman Williams was our sales representative & he could have been more helpful in providing information on your products, he is a keeper. The products were also in good condition when arriving at our home. James Martin is a very good product & update our bathrooms in style. Gail & ET Dahl"
Helpful Report
"The vanity was shipped and received in the exact time frame that was quoted in perfect condition.. I can't say enough about the vanity. It's beautiful, great quality and is a perfect fit."
Helpful Report
"Although there was some confusion on delivery and returning an item, overall customer service was decent. The vanity itself is nice and was shipped without any damages, which can be difficult dor items such as this."
Helpful Report
"Excellent customer service. They were able to correct a mistake that I made when I created my order. The products exceeded my expectations. Quality and look of vanity, mirror, linen closet and table was excellent."
Helpful Report
"I LOVE MY VANITY! IT WAS GREAT I ORDERED ONLINE AND BY THE NEXT WEEK IT ARRIVED. I'M STILL WAITING FOR MY PLUMBER TO CONNECT IT BUT IT LOOKS AWESOME"
Helpful Report
"I LOVE IT, IT FITS BEAUTIFULLY AND I AM VERY HAPPY"
Helpful Report
"Excellent product and customer service. Our vanity and mirror is exceptional quality!"
Helpful Report
"Great experience & quality product! Would have been a 5 except one sink was not originally sent. We are very happy with our remodel!"
Helpful Report
"Great selection of good quality vanities. We purchased burnished mahogany 72” vanity. It is beautiful! Very happy with it!"
Helpful Report
"We ordered 2 vanities for a home remodel and couldn’t be happier. Very good quality and arrived on time with no damage. See pictures"
Helpful Report
"Unfortunately we received two damaged vanities however Vanities Depot has been very fair in handling the issue and taking care of us, their customer."
Helpful Report
"The vanity is nice and came on time. My only problem was I paid extra to have the vanity brought in the house. The vanity was to be delivered between 9 to 1, due to many problems it arrived after 5:00. Thank god my contractor and staff were still on site. The gentleman delivering the vanity was alone. I had ordered a double vanity. If it weren’t for my staff of guys the delivery man would never have been able to bring it in the house. I am very disappointed that I had to pay extra for a service that wa not available."
Helpful Report
Hello Dawn,
I apologize for a delayed delivery. Sometimes the delays caused by traffic are beyond our control. Our agent will be in contact to credit you for the in-home delivery. I hope your vanity is looking great in the new bathroom.
"Vanities depot was great and I wished go have known before hand about the impracticality of the james martin vanity. Is gorgeous but when you turn on the faucet, the water runs out of the sink and onto the front of the cabinets because the sink is too shallow"
1 Helpful Report
Hello Kim,
Thank you for your feedback. This sink has a 3" flat surface designed for easy cleaning. It is not designed to work with 2" or shorter neck faucets for this very reason.
"Ordered a 60" Cottage White James Martin vanity and Mirror. My only complaint is it took a little longer then we expected for delivery. It was however placed the day before Thanksgiving so processsing the order did not happen until following Monday. Other then that I would recommend Vanities Depot."
Helpful Report
"We bought a James Martin Brookfield vanity in Antique Black from Vanity Depot and were very pleased with the quality and great price. It is our first experience with online home goods shopping, but the website was easy and Vanity came in great shape. Overall very happy with our purcahse."
Helpful Report
"Great experience with our order, delivery and timeliness. Vanity was also very high quality. Excellent customer service!"
Helpful Report
"Our vanity is exactly what we wanted and fits our space perfectly. It came quickly and was packaged well. It would’ve been nice to have had more communication from the delivery company. Overall we are very pleased with our new vanity!"
Helpful Report
Vanities Depot is rated 4.62 based on 222 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support