Cheryl Doyle
Return policy is less than stellar. I bought an expensive vanity online. When making my purchase, I got an offer to buy the matching mirrors. I clicked "yes" without consideration of the size of the mirrors. I simply looked at the photo which had about 3-5 inches separating the twin mirrors. Well, the mirrors shipped a size LARGER than the vanity width and even butted together extended beyond the width of the vanity. Because the mirrors were back ordered, my contractor had to delay the installation of the mirrors to work on another projects. When he became free, he installed and mirrors and discovered the width discrepancy. However, since the return was beyond the 14 days and my contractor could not return when the mirrors did not ship at the same time of the vanity, Vanities Depot charged me for shipping. Had the mirrors shipped on time with the vanity, my contractor and I would have noticed the width disparities and the time of installation of the vanity which was within 48 hours of arriving. However, Vanities Depot did not care to share in this delay.
2 years ago
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Vanities Depot has a 4.3 average rating from 839 reviews

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