I wouldn't exactly say they made me happy but they did resolve the issue after I agreed to pay them an additional $399.00. We specifically decided to go with Vanities Depot because they offered a quality 60" vanity with a single sink. We originally found the website moderately easy to navigate but had questions that needed verification prior to placing our order, so we e-mailed them asking for clarification. Their e-mailed response referred specifically to the single sink vanity we were interested in by model number. Satisfied that it would fit, we went back to the website and ordered what we thought to be the single sink unit. A pop-up that repeatedly appeared while placing the order that offered "an additional 10% discount" caused us some confusion as every time we clicked it, it wiped out the previous discount and only gave us the 10%. The word "additional" should not have been included as it was anything but. Well finally, after having to basically re-do the order from scratch 3 times, we finally gave up and clicked "Place Order". (We kept trying 3 times as we thought that perhaps we were doing something wrong) Problem solved, we thought. Just for clarification regarding the "additional 10%" pop-up I again emailed Vanities Depot for clarification. I was told that despite the wording "additional 10% discount" only 1 discount was allowed per order and that I had received the highest discount possible. Although I felt that this was a bit deceptive I chose not to argue. When the vanity arrived, it was the double sink version, not the single. Upon pulling up the e-mailed receipt we discovered it too referred to the double sink version, although I am confident that I had selected the single when the order was placed, which left us with no proof whatsoever that we had ordered the single vanity. I called Vanities Depot to discuss the problem and see what could be done to resolve the issue. I was told that the only option open was to pay an additional $399.00 to cover shipping, which we did. The double sink vanity was picked up by the trucking company a couple of days later and the 2nd shipment carrying the single arrived a few days later. The unit appears to be of excellent quality and we are very happy with the selection. I would like to say that the Vanities Depot representative I e-mailed and subsequently spoke too on the phone was very courteous and helpful, I would only suggest that anyone placing an order on this website navigate carefully, double check your order and print a copy of it BEFORE clicking the "Place Order" button so as to have proof of what you actually intended to order.