Usually visiting car showrooms is a horrible experience (no offence J).  I don’t like the bully-boy tactics most sales man use, however Simon (Morley) was like no other I’ve ever dealt with.  He made the whole process a pleasure.  Usually when the sale is complete, you hear nothing but Simon rang me twice, keeping me informed as to what was going on.  He was great with the children and even let the dog in the showroom.  He regularly had me in stitches with his witty comments and humour. Overall a wonderful experience, the car was spotless upon pick-up and all that I had haggled for during the negotiations had been done.  When I come to renew my car, I know exactly where I will be coming.  Many thanks Colin Appleyard Huddersfield branch and please pass on my extra thanks on to Simon. I understand feedback is crucial for improvements in your business, but would never usually fill these forms in.  However I made an exception in this case as I thought the hierarchy at the business needed to know what a pleasure it was dealing with Simon.