Brought my car in, due to having issues with it 10 months after purchasing, at the start of December. After a week, I went to part-ex mine for a Suzuki (after hearing great reviews), 15 minutes before my appointment to pick my new car up I had a call saying I couldn't because there was still a issue with mine. Since then, I've had 4 calls saying they're waiting for the warranty company to accept the work however I've had to chase these calls and on one instance I waited 2 weeks (after them saying they'd called me in 24hours) only to find out the person I was dealing with went on holiday. I still have no idea what the issue is with my car asking asking them. The lack of communication is appalling, I cant get a straight answer, having to constantly chase people up and feeling pushed aside. No one seems interested because i have a curtesy car, but that isn't the point, there's no sense of urgency.