Outstanding car buying experience. I experienced high quality customer service from all of the staff which was very consistent. They were friendly, knowledgeable and professional. They kept in touch without been pushy, other companies could learn a thing or two about communication from Colin Appleyard. I wanted to downsize for future financial planning towards semi retiring. I still needed a reliable car for work as I am a community worker. The staff helped me decide on a car suitable for my budget. After a couple of test drives and other contacts with Colin AppIeyard during my car buying process I felt I wanted to buy a car particularly from them as I felt so comfortable, no game playing just honest trustworthy service.