On the 21st of July 2017 i bought a 2014 Citroen C3 Picasso from Appleyard Nissan in Keighley. I traded in a 2014 Suzuki Splash against this car. The agreed trade in value of my Suzuki was £3,500 i then added £3,500 cash to achieve the purchase price of the Citroen which was £7,000. After driving the Citroen for a while it became apparent that there was a fault in the cars driveline, it had a nasty judder when letting the clutch in to take up the drive. The car was returned to Appleyard Nissan for assessment and repair. When i got the car back after two weeks of being without it the issue with the driveline was still apparent. over the next two and a half months the car was back at Appleyard Nissan a further 4 times but was not repaired. I was then invited to a meeting with the Appleyard Nissan general manager and the Appleyard group senior service manager, They insisted that the car could not be fixed and that i must sell it back to the company, after a quite heated conversation i finally agreed to do just that. I was told that i would receive the full purchase price back Which was £7000 plus the £250 i had spent having a tow bar fitted. I was told this by the general manager. When i returned the car to the dealership and handed over everything relating to the car i was then given a sheet of paper outlining that i would only be receiving £6,900 and not the £7,000 + £250. When i rang the general manager the next day and asked why i had not received the full amount he told me that, that was all i would be getting as at the time of me purchasing the car he had (Written Back ?) what ever that might mean by £350 the Suzuki Splash that it traded in. So after over two and a half months of being messed about and not having MY car available to use and then being pressured into selling MY car back to the company i am left £350 out of pocket. Hence the 1 star, but in truth zero stars would be more appropriate.