I have ordered from you for 15 years, but I will never order anything again. I went on the mark down site today to order some of the markdown items. When I placed my order in the basket, it was hundreds of dollars. So I called online customer service for help, boy what a help!!!! They had 6 poinsettias in their christmas catalogue 6 for 16.99, but since it is after christmas, they always mark items down. These poinsettias were in the markdown section since it is after christmas. They were marked down to 6 for 9.97 RED or WHITE as shown under the picture showed RED or WHITE. When I tried to order 4 sets of each color I had the rudest people telling me I could only order white. I told them the markdown price said RED or WHITE and shoed it under the picture of the poinsettias. Two customer service people were the rudest and hateful cs I have ever seen. I argumed with them for over 45 minutes and they got more and more hateful with me. I told them this is nothing short of FRAUD. They need to be handled for this fradulent and CUSTOMER SERVICE as I have never seen anything like this before. I am definately going to tell all my friends and relatives about this and their behavior. I am going to put this all over the enternet also. Thanks for nothing for all my loyalty I have given you for 15 years.