Alice D
Very poor quality fabric. I have ordered a cover for my IKEA flottebo for which the most important part of it is the non-slip fabric at the bottom of the back cushions. The cover came 7 weeks later with a so poor non-slip fabric that the cushions could slide off the sofa with a push of a finger (imagine laying down with your back!!). The IKEA cover comes with proper padding under the coloured outer fabric, whereas Custom Works doesn't, you just get the fabric with no shape, so thin and wrinkly, no padding. Also to top-it up they have taken the freedom to change the design of the IKEA covers so it isn't really a replacement cover for IKEA sofas. Custom works doesn't design the non-slip pad under the cushions to be totally removable so you can't use the old IKEA non-slip pads on their cover so the whole thing doesn't work at all. All they offered was a 50% discount after weeks and weeks of emails back and forth. And that 50% refund is nothing but what I have to pay now to get the cushions fixed. Complete waste of time. Never again. Will not recommend to any of my friends. £319.00 pound for a cover that is literally worth £50 max.
3 years ago
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Comfort Works has a 4.8 average rating from 4,638 reviews

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