Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,746 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,746 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my first set of covers for my IKEA Mysing sofas in 2016 and they have worn very well with five cats in the house! Still love those covers in Nomad gray but wanted something new. Eco Twill Amber. Absolutely beautiful!”

Comfort Works 5 star review on 19th December 2023

Helpful Report

Posted 2 years ago

“Customer service responded quickly, warmly, clearly, and thoughtfully. In a world of automated and delayed responses, this was refreshing. The turnaround on our covers was also astonishingly fast.”

Helpful Report

Posted 3 days ago

“I had a sofa made for slip covers from an unknown manufacturer that were old, tired, and ripping. Comfort Works helped me to measure everything very thoroughly and accurately. Once that process was done, it only took a few weeks to complete and ship. The price was reasonable and the fabric quality is excellent. I could not find anyone locally who even makes covers anymore - so I am very grateful I found Comfort Works.”

Helpful Report

Posted 3 days ago

“It looks amazing, quick customer service for a problem that was all in my head. It was a perfect fit and wonderful quality”

Helpful Report

Posted 5 days ago

“kea armchair covers I am very happy with the four Solsta Olarp armchair covers. The armchairs are 10 years old and these covers have given them a new lease of life! The fabric matches the sample I received earlier. Delivery was very quick and the packaging was neat. The covers hide the legs of the armchairs, just as I’d hoped (I wasn’t sure about that when I placed the order). There was a €15 bank charge for this order. That was the only unpleasant surprise with this order. On the other hand, I benefited from a discount running on the website on the day I placed my order. So, all in all, a very positive experience.”

Helpful Report

Posted 1 week ago

“Estoy encantada con mis nuevas fundas, tienen una calidad y acabado impecables. La atención al cliente ha sido excelente durante todo el proceso, tanto de la personalización de la funda como en el envío. Se mantuvieron siempre atentos, respondiendo con rapidez y acompañándome paso a paso hasta encontrar la solución. Su disposición para ayudar, actualizar documentos y aclarar cualquier duda hizo que todo fuera fácil. Realmente se agradece un trato tan profesional y cercano.”

Helpful Report

Posted 1 week ago

“The IKEA TYLÖSAND sofa is like new again! First the fabric samples arrived very quickly and helped me to choose the color. The measures and fabric are in accordance to the furniture original design and samples. The covers are easy to fit. Comfort works did a great job see the pictures! Beside the communication with the customer service team and the tax refund was also very easy and quick. I fully recomand Comfort Works.”

Helpful Report

Posted 2 weeks ago

“Absolutely Fabulous. LOVE< LOVE< LOVE. And even superior fabric than the original upholstery. We have two (2) West Elm Tillary sofas. I did order fabric swatches…they came quickly. And the slipcovers were quick too! Thank You Comfort Works.”

Helpful Report

Posted 3 weeks ago

“This was a GREAT experience! We love the chair cover and it was half the price of custom. This company has it all: great customer service, great communication, great quality of craftsmanship, and very quick shipping. We couldn’t be happier. Thank you, Comfort Works!”

Helpful Report

Posted 1 month ago

“Very good service ! Very good final result ! Horst Berlin, Germany”

Helpful Report

Posted 1 month ago

“My grandfather uses the IKEA Jennylund armchair in his living room every day and it desperately needed a new cover! We ordered the Everyday Weave Storm cover and are very impressed with the high quality of the fabric, timely delivery, personal note from Comfort Works Rachel and the fresh design of packaging. The cover fits perfectly and we have already recommended this company to friends, thank you very much.”

Helpful Report

Posted 1 month ago

“Compré las fundas para mi sofá IKEA Karlanda con chaise longue de hace 23 años y... HA QUEDADO COMO NUEVO. Es increíble. Comprando estas fundas nuevas y una bolsa de 1 Kg de relleno de microfibra 100% Poliéster el sofá ha quedado mejor que cuando lo compré. Pedido recibido 2 semanas antes de lo esperado en Barcelona (Spain). El trato recibido por parte de Comfort Works IMPECABLE. RECOMIENDO SIN DUDAR.”

Helpful Report

Posted 1 month ago

“Thank you, Comfort Works! The order arrived as promised and actually a little earlier in the day than expected. I was so impressed with the packaging and I was thrilled with the quality of the couch covers. I am so happy and it feels like I have a new couch!! Thank you again.”

Helpful Report

Posted 1 month ago

“I received constant communication all along the way, updates, and received my slipcover for my Pottery Barn sofa within just two weeks! The slipcover is incredibly made and far surpasses the slipcover I originally received with my sofa upon purchase from Pottery Barn. I cannot recommend this company enough!”

Helpful Report

Posted 1 month ago

“Melissa and the entire team (Rachel) did a great job throughout the process! Their courtesy, professionalism and on time delivery were outstanding. Not once during the lengthy process from initiation through production ( we had some unforeseen hiccups) did we ever feel left behind. They not only showed courtesy and understanding, but assuredly guided the way through a process they are very experienced in. The quality of product is exceptional. Not only the fabric, but the slippers were better quality and stronger than the original slip covers— without hesitation I will order and purchase again from Comfortworks!!”

Helpful Report

Posted 2 months ago

“I made the mistake years ago of getting a white couch, and for the longest time I wished I could have it recovered—until I found Comfort Works. They truly made that possible, and I couldn’t be happier with the result! From start to finish, the customer service was outstanding. Leigh, in particular, went above and beyond to make sure everything was perfect. It’s clear they genuinely care about their customers and stand behind their products. Our Pottery Barn sectional looks completely transformed—beautiful, comfortable, and incredibly durable. It honestly feels like we have a brand-new couch without the cost of replacing it. Highly recommend Comfort Works to anyone looking to give their furniture a fresh new life!”

Helpful Report

Posted 2 months ago

“Arrived earlier than expected. Great quality work, fits perfectly, and it looks wonderful. Very happy with this purchase.”

Helpful Report

Posted 2 months ago

“I have two very old Crate & Barrel sofas that were looking pretty shabby and cat-scratched but are still comfy so I ordered two new slipcovers from Comfort Works. It turned out that the model I ordered was incorrect - totally my own fault as they didn't have tags and I guessed the wrong one from the pictures - and the customer service was superb. I needed to have them custom made - they sent me wonderfully precise directions for me to measure the sofas - and I couldn't be more pleased. They were made and shipped promptly and they fit perfectly and look wonderful - better than they did when they were new. They also cost a fraction of what new sofas would cost to buy. The patience and helpfulness of their customer service representative - his name is Alvin - was unbelievable. VERY highly recommended!”

Helpful Report

Posted 2 months ago

“Extremely Disappointing Experience My experience with Comfort Works has been terrible from start to finish. First, they advertise “free” fabric samples. That was not my experience. I had to pay for them. They also promote free shipping, yet I was charged a significant shipping fee even though my country is not listed as one requiring additional charges. The brand presents itself as Australian, but the products ship from China. That may not be an issue for some, but it certainly contradicts the impression created on their website. I placed my order a month ago. It was supposedly shipped 10 days ago, and I was given a tracking number from a shipping company that appears impossible to contact. The tracking information is unclear, and my package is nowhere to be found. I’ve reached out through their website contact form and received no response. I’ve also tried their live chat multiple times over several days, and no one has ever replied. At this point, the lack of transparency, communication, and accountability is extremely concerning. I strongly advise potential customers to think twice before ordering.”

Helpful Report

Posted 3 months ago

“We had an old sofa that my wife Apple absolutely loved and we wanted to have it professionally covered. Comfort works did an unbelievable job helping to pick the ideal material for us and going back-and-forth over detailed measurements with a non-standard sofa and odd cushions with angles at the side and the entire sofa itself was angled. The price was superb. They delivered it right on time and I could not speak more highly of the staff. I worked with Mark and he was just excellent at helping us with the measurements and getting everything perfect it was all set up for Valentine’s Day and I really appreciate everything Comfort works did. It is absolutely a superb product. The cover was highly professionally made fit wonderfully and had excellent materials and workmanship. We greatly appreciate it.Look forward to many many years of use.”

Helpful Report

Posted 3 months ago

“Excellent service and wonderful products. I have ordered and received 2 covers for my Ikea couches, 2 Ikea armchair covers and 2 ottoman covers and all are perfect. I am so happy that I am able to enjoy my furniture for more time--better than new! I will also be ordering a custom piece as my final purchase. Highly, highly recommend.”

Helpful Report

Posted 3 months ago

Comfort Works is rated 4.8 based on 4,746 reviews