Comfort Works Reviews

4.8 Rating 4,587 Reviews
96 %
of reviewers recommend Comfort Works
4.8
Based on 4,587 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Comfort Works Reviews

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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見た目も生地もしっかりしています。形も合います。ちょっと大きいです。
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Posted 2 days ago
仕上がりはとても満足しています。無印良品のカバーですが、本家の物より装着しやすかったです。購入前の問い合わせにも丁寧かつ迅速にご対応いただきました。ありがとうございます。同じカラーでも生地によってだいぶ印象が違うと感じました。バリエーション豊富ですので、もう少し多くサンプルを届けていただけるようになるとなお嬉しいと思います。
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Posted 5 months ago
Délai rapide, bonne facture pour un canapé Muji parfaitement rafraichi . merci
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Posted 6 months ago
Bonjour Ghylaine, nous voulions vous remercier de nous avoir laissé un avis, passez une belle journée :) - Équipe Comfort Works
Posted 5 months ago
Service price delivery
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Posted 6 months ago
Hi Tony, thank you so much for leaving us a review. Have a great day ahead! :) - Mira from Comfort Works
Posted 6 months ago
I ordered a custom slipcover for my sofa. Comfort works sent me a guide on how to measure the entire sofa frame and cushions. I was very nervous about it fitting and I had some questions along the way but they have very responsive and friendly customer support that guided me through the entire process. The cover was delivered in a timely manner and overall it is a little loose, but it fits great. The cover should get a tad more snug as it is washed so I'm glad it was a little roomy. The only reason I'm not giving it 5 stars is that placing the order on their website and creating an account wouldn't work and so I ended up ordering it directly through customer service. Uploading photos of my sofa frame to their website was also not functioning well but after several exchanges of emails again with customer support, it was all resolved. I am happy to have a new look for my sofa.
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Posted 6 months ago
Hi Nancy, thank you for letting us know! We're so happy to hear that you're enjoying your new covers. Have a great day ahead! :) - Mira from Comfort Works
Posted 6 months ago
Received my new covers happy enough with them . A few of the seams not well finished they are puckered . Overall happy with service and the fit of them but expected a better finish for the price I paid
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Posted 10 months ago
Hi Bernie, thank you for bringing this to our attention. Please feel free to drop us an email at info@comfort-works.com with some photos and we'll be able to help from there. - The Comfort Works team
Posted 10 months ago
Hi, One side was perfectly fit, but one side was unfortunately too small .
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Posted 10 months ago
Hi Yael, thank you so much for leaving us a review and for bringing this to our attention. Would you mind sending us an email to info@comfort-works.com with a summary of your issue and some photos so that we can get it all sorted out? We look forward to hearing from you :) - Mira from Comfort Works
Posted 10 months ago
Hello, I ordered the cover for the ikea Karlstad couch and need to say that the cover looks even better than original :) The garments are really nice and great to touch or sit on it and most important ist that it's fit like original! Would recommend it to everyone who is searching for a new 2nd. Life for his couch!
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Posted 11 months ago
Hey there, Gasparovic! Thank you so much for leaving us such a great review. We're ecstatic to hear that you're enjoying your Karlstad's new look :) - Mira from Comfort Works
Posted 10 months ago
Das Material ist sehr gut und angenehm, auch optisch gefallen uns die Sofas jetzt wieder sehr gut. Mit der Passform hatten wir allerdings Probleme, vor allem im unteren Bereich der Rückenlehnen, daher war das Anpassen etwas schwierig, zumal wir hier ein Klettband vermissen, das hatten wir an den Vorgängerbezügen und war einfacher zu fixieren. Dafür hätten wir gerne auch etwas mehr bezahlt!
Comfort Works 4 star review on 7th March 2023
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Posted 1 year ago
Hallo und vielen Dank für die Rückmeldung mit den Fotos. Die Sofas sehen echt wunderbar aus. Das konstruktive Feedback schätzen wir und stehen gerne per E-Mail zur Verfügung, um weitere Details zu besprechen. Wir freuen uns, von dir zu hören! - Simon von Comfort Works
Posted 1 year ago
Je suis satisfaite de la rapidité de la livraison mais déçue que le produit vienne de Chine.
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Posted 1 year ago
I really like the quality (white cotton for the 3er Karlstad) and it’s very easy to put on the sofa. The sides are not separated from the corps (as it is for the original IKEA cover) which is easy to put on but does allow more movement. In general the fit is a bit loose (approx 1cm in total per length) which might be very helpful once it’s washed (cotton is naturally shrinking if not pre washed). So maybe it’s better to wash it before putting it first on. The shipping was fast and the product nicely packed. There is a lot of service-mail communication as the product is made by order and therefore cannot be returned. They also reach out proactively for feedback after order has arrived. On my view, very helpful and professionell.
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Posted 1 year ago
Hey there, Gaudlitz! Thank you so much for leaving us such a great review. We're thrilled to hear that you enjoyed your experience with us. Thank you again for trusting us with your slipcover and for all the support! :) - Mira from Comfort Works
Posted 1 year ago
They were super responsive throughout the process and were very thorough to ensure the custom measurements all added up. The couch covers fit perfectly and we love them so far!
Comfort Works 4 star review on 11th January 2023
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Posted 1 year ago
Hi Madison! Thank you so much for taking the time to leave us a review. We're so happy to hear that your experience with us was a great one. Thank you again for all your support and have a wonderful day ahead! :) - Mira from Comfort Works
Posted 1 year ago
Qualität and cut was good A little bit loose , not so tight as original textile. For deliveries to Germany I would recommend DHL or UPS. FedEx is no good in Germany
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Posted 1 year ago
Hey there, thanks for taking the time to write a review here! If your slipcovers are too loose, we recommend giving them a quick wash (machine washable at cold temperatures, drip-dry in shade) and re-fitting them onto the couch when still slightly damp. However, if that doesn't solve the problem, please kindly snap some pictures and send them over to us via email to info@comfort-works.com. We will then assess the fit issue together with you, and help with an individual solution. Thanks a lot for your feedback regarding the courier services, we will have a look into that for sure! Warmest regards and happy new year, Sarah from Comfort Works
Posted 1 year ago
Very professional company, great follow up and the cover we ordered fits perfectly ! Thank you!
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Posted 1 year ago
Hey there, Jarchow! We can't thank you enough for leaving such a glowing review. We're over the moon to hear that your experience with us was a great one. Thank you again for all your trust and support! :) - Mira from Comfort Works
Posted 1 year ago
Bonjour, Je reviens vers vous suite à ma commande reçue le 3 novembre 2022. Invoice number : CW-203613 Name : klobo 2 seater sofa cover IK-KO2 J'ai été satisfaite en tout point concernant le délai de livraison. J'ai installé ma housse sur mon canapé, elle recouvre très bien les assises et les montants , le problème c'est le bas du canapé. Mon canapé est à angle droit et donc n'a pas besoin d'une "bavette" en plus, ce défaut rend mon canapé beaucoup moins beau. J'ai été obliguée de mettre des punaises en attendant. Avez-vous une solution à me proposer ? Merci à vous, cordialement, M line
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Posted 1 year ago
envoi rapide
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Posted 1 year ago
The process of ordering was perfect. Delivery was very fast, considering that I am in California! Because I have a dog, I chose the polyester fabric, which does not look as good as the 100% cotton I had before. Also, the piping around the edge of the cushions has been omitted. Overall, I am very pleased with the service and product I received. I would highly recommend Comfort Works.
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Posted 1 year ago
Hey there, Vida! Thank you so much for leaving us a review. Should you need any further assistance, please feel free to reach out to us at any time. Have a wonderful day ahead! :) - Mira from Comfort Works
Posted 1 year ago
Très satisfaite de ma commande je recommande
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Posted 1 year ago
Bonjour Chrisologue, et merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works
Posted 1 year ago
Cela a mis du temps mais la housse de canapé est arrivée à bon port. Nous ne pourrons évaluer si elle s'adapte bien au canapé que le 14 août, date où nous rentrerons de vacances.
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Posted 1 year ago
good quality, fast delivery, easy to put, had some small troubles to put some screws on the sofa so i had to improvise and cut some holes. i recommend !
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Posted 1 year ago
Hey there, Basile! Thank you so much for leaving us such a great review. We're so happy to hear that your experience with us was nothing short of pleasant. So glad to hear it worked out - please feel free to reach out to us if you need any assistance at all :) - Mira from Comfort Works
Posted 1 year ago
Comfort Works is rated 4.8 based on 4,587 reviews