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Comfort Works Reviews

4.8 Rating 4,618 Reviews
96 %
of reviewers recommend Comfort Works
Company Reviews Product Reviews
1
 Metrics Info
4.8
Based on 4,618 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Comfort Works Reviews

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 26th April 2024
Greg O
Comfort Works 5 star review on 26th April 2024
Greg O
Comfort Works 5 star review on 26th April 2024
Kaba
Comfort Works 5 star review on 26th April 2024
Kaba
Comfort Works 5 star review on 26th April 2024
Kaba
Comfort Works 5 star review on 20th April 2024
J L
Comfort Works 5 star review on 20th April 2024
J L
1495
Anonymous
Anonymous  // 01/01/2019
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Richard
Verified Reviewer
“These covers fit our sofa perfectly and are truly of high-quality fabric & workmanship! We transformed our livingroom in 10 minutes, making it cozy and elegant with little effort at all!”
Helpful Report
Posted 1 month ago
Sonja
Unverified Reviewer
“Passt gut!”
Comfort Works 5 star review on 21st March 2024
Helpful Report
Posted 1 month ago
Mercier K
Verified Reviewer
“Très contente de ma housse Velvet. Le résultat est magnifique. C’est comme un canapé neuf. Facile à installer . J’ai l’intention de commander une housse pour un autre canapé. Merci pour ce beau travail”
Comfort Works 5 star review on 21st March 2024
Helpful Report
Posted 1 month ago
Jessie
Verified Reviewer
“The cover fits perfectly and the team was so easy to work with!”
Helpful Report
Posted 1 month ago
Stan
Unverified Reviewer
“Super qualité, expédition hyper rapide”
Helpful Report
Posted 1 month ago
Mercier K
Verified Reviewer
“Très contente de ma housse Velvet. Le résultat est magnifique. C’est comme un canapé neuf. Facile à installer . J’ai l’intention de commander une housse pour un autre canapé. Merci pour ce beau travail”
Helpful Report
Posted 1 month ago
Clotilde
Unverified Reviewer
“Très satisfaite de mon achat J'ai d'abord eu un petit souci avce les coussins d'assise qui étaient trop petits car le modèle de mon canapé Maisons du Monde était un peu différent du modèle référencé (hauteur matelas du convertible). Le SAV a été très réactif, et m'a demandé toutes les mesures pour me fabriquer spécialement les 2 housses adaptées, et cela rapidement. Tissu de qualité.”
Helpful Report
Posted 1 month ago
Cécile
Unverified Reviewer
“La housse est arrivée très rapidement. Le tissu est de bonne qualité et la coupe s'ajuste très bien à mon canapé. Petit plus le velcro est livré avec la housse pour fixer sur le cadre du canapé en cuir!”
Helpful Report
Posted 1 month ago
MANABU H
Unverified Reviewer
“The result was better than I expected. Extremely satisfied.”
Comfort Works 5 star review on 19th March 2024 Comfort Works 5 star review on 19th March 2024 Comfort Works 5 star review on 19th March 2024 Comfort Works 5 star review on 19th March 2024 Comfort Works 5 star review on 19th March 2024 Comfort Works 5 star review on 19th March 2024
Helpful Report
Posted 1 month ago
Roseanne
Verified Reviewer
“The covers went on very easily, they fit beautifully and elevated the look of the chair and ottoman, the fabric was high quality and the color was perfect. Thanks so much!”
Helpful Report
Posted 1 month ago
Nadine C
Verified Reviewer
“Nous sommes enchantés du changement de décoration grâce à ces nouvelles housses. Nous avions commandé des échantillons mais c'est toujours délicat d'imaginer le résultat en grand. Le tissu est superbe, doux et agréable au toucher. Les housses sont plus faciles à installer que les housses IKEA d'origien pour les coussins du haut (fermeture éclair plus longue). Les finitions sont parfaites, les fermetures éclair solides. Seul petit bémol, elles sont un peu grandes. J'aurais préféré que le résultat soit plus tendu.”
Comfort Works 5 star review on 18th March 2024
Helpful Report
Posted 1 month ago
Bonjour Nadine, Ravie que la housse vous plaise globalement! Un agent vient de vous envoyer un message afin que l'on puisse résoudre la housse qui pose soucis. Nous allons voir ensemble sur ce qui ne va pas! Bien cordialement, Equipe Comfort Works.
Posted 1 month ago
Holly T
Unverified Reviewer
“I was disappointed when I got my covers. The color wasn’t what I expected from the pictures and they don’t fit my couches well. The corner of one of the covers ripped while I was trying to install it with my husband but there are folds in other areas. The only reason I’m keeping the covers is because they truly are claw scratch resistant and I’ve been fed up with looking at my scratched up couch”
Helpful Report
Posted 1 month ago
Hey Holly! Sad to hear about the fit not being perfect :( Would it be possible to drop our customer support team an email so that we can look into this for you? You can email us at info@comfort-works.com We can offer replacements (with adjustments if needed) for these sorts of situations. It sounds like some parts are way too tight, hence explaining the ripped section while installing them. I don't think the covers would last long if they're in this condition from the get-go, so it's best we fix them for you. Hope to hear from you soon! -Melvyn from Comfort Works-
Posted 1 month ago
Sherry
Verified Reviewer
“I couldn’t be happier with my new slipcovers. I have a Pottery Barn comfort square arm sofa and loveseat that were in desperate need of a refresh. I ordered new covers in the Performance Weave Stone and am amazed at the transformation. The new covers fit perfectly—looks like brand new furniture. Thank you for these great covers—and for saving me over $1,000 from ordering direct from Pottery Barn.”
Comfort Works 5 star review on 17th March 2024 Comfort Works 5 star review on 17th March 2024
Helpful Report
Posted 1 month ago
Holly T
Verified Reviewer
“I was disappointed when I got my covers. The color wasn’t what I expected from the pictures and they don’t fit my couches well. The corner of one of the covers ripped while I was trying to install it with my husband but there are folds in other areas. The only reason I’m keeping the covers is because they truly are claw scratch resistant and I’ve been fed up with looking at my scratched up couch”
Helpful Report
Posted 1 month ago
Christine J
Unverified Reviewer
“I love my new slipcover for my Nantucket ottoman, it fits beautifully. Your customer service was excellent! I will be ordering more in the future! Thank you so much!”
Helpful Report
Posted 1 month ago
Carol L
Verified Reviewer
“The quality, material, and fit are superb! Only disappointment is the color. I ordered the textured weave dark denim. Knowing that denim is blue, and the photo looked blue; well it is really a dark green/blue. Unfortunately, it clashes with my decor so I have covered my sofa with a slip cover. Recommend ordering swatches if you have the time.”
Helpful Report
Posted 1 month ago
We're sorry to learn about the colour of the fabric not being quite as blue as you liked, Carol! Yes, we do recommend getting samples beforehand as the way the colours display on your device screens can vary a lot depending on the manufacturer of said screens. That said, if you're interested in getting a fabric with the right shade of blue, please feel free to get in touch with us at https://comfort-works.com/pages/contact-us and we'll find a way to work this out. Cheers! -Melvyn from Comfort Works-
Posted 1 month ago
Narimane
Verified Reviewer
“The team was very support and the sofa cover was as described. Good quality material and nice results on my sofa”
Helpful Report
Posted 1 month ago
M.
Verified Reviewer
“The fabric feels amazing to touch and our old armchair looks like new! Love it!”
Helpful Report
Posted 1 month ago
Daniel
Unverified Reviewer
“Trading here has been a revelation! With lightning-fast withdrawals, exceptional support, and negligible fees, it's a trader's paradise. The unwavering commitment to customer satisfaction is evident, ensuring a seamless experience for all. Whether you're a newbie or a seasoned pro, this platform caters to all needs, boasting a user-friendly interface and dependable service. Say goodbye to frustration and hello to effortless trading!”
Helpful Report
Posted 1 month ago
Marge
Unverified Reviewer
“Beeindruckend gut. Passt perfekt, toller Stoff und akkurat genäht.”
Helpful Report
Posted 1 month ago
Comfort Works is rated 4.8 based on 4,618 reviews
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