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Comfort Works Reviews

4.8 Rating 4,688 Reviews
96 %
of reviewers recommend Comfort Works
4.8
Based on 4,688 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Comfort Works Reviews

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Comfort Works 5 star review on 11th September 2024
Linda R
Comfort Works 5 star review on 19th July 2024
Vishal S
Comfort Works 5 star review on 19th July 2024
Vishal S
Comfort Works 5 star review on 19th July 2024
Vishal S
Comfort Works 5 star review on 21st June 2024
Jeanne S
Comfort Works 5 star review on 15th June 2024
OG P
Comfort Works 5 star review on 11th June 2024
Georgia B
1518
Anonymous
Anonymous  // 01/01/2019
A random Google search for couch covers led me to Comfort Works. I ordered quite a few fabric samples and finally narrowed my options down. I placed an order and the new covers were delivered to the US in a little over a week. So much faster than I expected. We chose the signature velvet fabric in the color 'bayleaf' and we are so happy with our choice. The fabric looks super high-end and luxurious. It elevated my couch immediately. The spill-proof material is just what I needed as a mom of two little ones. It is definitely worth the price and the bayleaf color is absolutely gorgeous! The quality is impeccable and the fit is much better than the original ikea covers. Comfort Works saved my ikea lidhult couch! I went from wanting a new couch, to the entire family falling in love with our old one. Thank you, thank you, thank you, Comfort Works!
Comfort Works 5 star review on 26th May 2024 Comfort Works 5 star review on 26th May 2024 Comfort Works 5 star review on 26th May 2024 Comfort Works 5 star review on 26th May 2024 Comfort Works 5 star review on 26th May 2024
Helpful Report
Posted 1 year ago
I am extremely impressed! The slipcovers fit perfectly. I highly recommend Comfort Works for their workmanship and timeliness of delivery.
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Posted 1 year ago
We have well received the second set of sofa covers and are very happy with the quality and color. Thank you Comfort Works for your efficiency and quality.
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Posted 1 year ago
Super service ! Je recommande !
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Posted 1 year ago
The cover is high qualiity, fits like a glove, and just as described. The customer service was fantastic. All my questions were answered quickly and help with shipping to a rural area was appreciated. My old Ikea couch lives on and looks brand new. My expectatations were exceeded and I would order this product again. Thank you!
Comfort Works 5 star review on 21st May 2024 Comfort Works 5 star review on 21st May 2024 Comfort Works 5 star review on 21st May 2024 Comfort Works 5 star review on 21st May 2024
Helpful Report
Posted 1 year ago
Michelle and the team were very helpful managing through a new order. After a family decision that our first order was “too shiny” we decided on a second cover and received it promptly at a significant discount. Everyone is happy with the new cover! Thanks to CW for being so helpful and responsive!!
Comfort Works 5 star review on 20th May 2024
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Posted 1 year ago
Le tissus et le travail est de qualité mais la dimension d´une des pièces est un peu trop grande... pour le prix c´est quand même vraiment dommage...
Helpful Report
Posted 1 year ago
Bonjour Amélie, Merci pour votre avis et nous sommes vraiment navrée d'entendre cela. Nous pourrons surement trouver une solution à votre problème, merci de bien vouloir nous envoyer un mail à info@comfort-works.com avec quelques photos de votre canapé et du problème rencontré. Nous attendons votre mail et photos. À bientôt! Cordialement, L. Lim - Comfort Works
Posted 1 year ago
Slipcovers are great quality. I ordered one custom order and another standard to fit my Pottery Barn York Slope Arm sofa. Both fit well, although I would say the custome made one fits a little better. Overall good & I will be ordering from them again.
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Posted 1 year ago
Fast service and it fits perfectly!
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Posted 1 year ago
Good service after ordering multiple samples. Fast and always supportive with the answers. Bonus: super happy with the quality of the product!
Comfort Works 5 star review on 16th May 2024
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Posted 1 year ago
The service was excellent. Streamlined and professional. I ordered white canvas couch and chair slipcovers. The fit is perfect. I highly recommend Comfortworks.
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Posted 1 year ago
I can’t say enough about Comfort Works. I ordered a slip cover from them and it turned out to be the wrong size. It was my fault. They worked with me and I received the right one as they worked with me. I am very satisfied with the quality of the fabric and the workmanship. It is beautiful and I feel like I have a new couch. I would not hesitate to order another quality slip cover from Comfort Works.
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Posted 1 year ago
I bought some Norsborg covers (Three-seat Section + two-seat Section + Corner Section + two Armrests) and received them despite some custom duties complications due mainly to the custom itself, I guess. The Customer Service (which \i contacted through email) was really helpful and managed to resolve and settle everything. I had no charges (everything was included to Portugal, being a EU member), despite what the custom services were trying to make me believe... I just finished mounting the covers on the sofas and they are great. Optimal level of detail, fantastic quality end fit. I+m really happy about it. And the discount codes I applied worked (unlike other companies who announce them but then don't really apply them to your orders in particular...). So, I'm really happy with my purchase. It's like I have a whole new corner family sofa.
Comfort Works 5 star review on 14th May 2024 Comfort Works 5 star review on 14th May 2024 Comfort Works 5 star review on 14th May 2024
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Posted 1 year ago
quotex is a very good platform, this platform withdraws very quickly
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Posted 1 year ago
Wonderful communication during the ordering process and the slipcovers exceeded my expectations!
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Posted 1 year ago
Fast delivery and lovely cover! Thank you!
Comfort Works 5 star review on 9th May 2024
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Posted 1 year ago
Slipcover fits perfectly, color true to sample. Beautiful work. Order completed and shipped in incredibly short time. I highly recommend!
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Posted 1 year ago
I was hesitant that there custom cover would fit, but they really worked hard to make sure the measurements were exact. The cover defied our expectations. It looks like a new couch (but now catproof) for much less money.
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Posted 1 year ago
GREAT COMMUNICATION THROUGHT THE PROCESS
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Posted 1 year ago
Fantastic product. Great colour and fit. Thisis why I keep on buying from Comfort works.
Helpful Report
Posted 1 year ago
Comfort Works is rated 4.8 based on 4,688 reviews