Comfort Works Reviews

4.8 Rating 4,688 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,688 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A random Google search for couch covers led me to Comfort Works. I ordered quite a few fabric samples and finally narrowed my options down. I placed an order and the new covers were delivered to the US in a little over a week. So much faster than I expected. We chose the signature velvet fabric in the color 'bayleaf' and we are so happy with our choice. The fabric looks super high-end and luxurious. It elevated my couch immediately. The spill-proof material is just what I needed as a mom of two little ones. It is definitely worth the price and the bayleaf color is absolutely gorgeous! The quality is impeccable and the fit is much better than the original ikea covers. Comfort Works saved my ikea lidhult couch! I went from wanting a new couch, to the entire family falling in love with our old one. Thank you, thank you, thank you, Comfort Works!”

Comfort Works 5 star review on 26th May 2024

Helpful Report

Posted 1 year ago

“I am extremely impressed! The slipcovers fit perfectly. I highly recommend Comfort Works for their workmanship and timeliness of delivery.”

Helpful Report

Posted 1 year ago

“We have well received the second set of sofa covers and are very happy with the quality and color. Thank you Comfort Works for your efficiency and quality.”

Helpful Report

Posted 1 year ago

“Super service ! Je recommande !”

Helpful Report

Posted 1 year ago

“The cover is high qualiity, fits like a glove, and just as described. The customer service was fantastic. All my questions were answered quickly and help with shipping to a rural area was appreciated. My old Ikea couch lives on and looks brand new. My expectatations were exceeded and I would order this product again. Thank you!”

Comfort Works 5 star review on 21st May 2024

Helpful Report

Posted 1 year ago

“Michelle and the team were very helpful managing through a new order. After a family decision that our first order was “too shiny” we decided on a second cover and received it promptly at a significant discount. Everyone is happy with the new cover! Thanks to CW for being so helpful and responsive!!”

Comfort Works 5 star review on 20th May 2024

Helpful Report

Posted 1 year ago

“Le tissus et le travail est de qualité mais la dimension d´une des pièces est un peu trop grande... pour le prix c´est quand même vraiment dommage...”

Helpful Report

Posted 1 year ago

Bonjour Amélie, Merci pour votre avis et nous sommes vraiment navrée d'entendre cela. Nous pourrons surement trouver une solution à votre problème, merci de bien vouloir nous envoyer un mail à info@comfort-works.com avec quelques photos de votre canapé et du problème rencontré. Nous attendons votre mail et photos. À bientôt! Cordialement, L. Lim - Comfort Works

Posted 1 year ago

“Slipcovers are great quality. I ordered one custom order and another standard to fit my Pottery Barn York Slope Arm sofa. Both fit well, although I would say the custome made one fits a little better. Overall good & I will be ordering from them again.”

Helpful Report

Posted 1 year ago

“Fast service and it fits perfectly!”

Helpful Report

Posted 1 year ago

“Good service after ordering multiple samples. Fast and always supportive with the answers. Bonus: super happy with the quality of the product!”

Comfort Works 5 star review on 16th May 2024

Helpful Report

Posted 1 year ago

“The service was excellent. Streamlined and professional. I ordered white canvas couch and chair slipcovers. The fit is perfect. I highly recommend Comfortworks.”

Helpful Report

Posted 1 year ago

“I can’t say enough about Comfort Works. I ordered a slip cover from them and it turned out to be the wrong size. It was my fault. They worked with me and I received the right one as they worked with me. I am very satisfied with the quality of the fabric and the workmanship. It is beautiful and I feel like I have a new couch. I would not hesitate to order another quality slip cover from Comfort Works.”

Helpful Report

Posted 1 year ago

“I bought some Norsborg covers (Three-seat Section + two-seat Section + Corner Section + two Armrests) and received them despite some custom duties complications due mainly to the custom itself, I guess. The Customer Service (which \i contacted through email) was really helpful and managed to resolve and settle everything. I had no charges (everything was included to Portugal, being a EU member), despite what the custom services were trying to make me believe... I just finished mounting the covers on the sofas and they are great. Optimal level of detail, fantastic quality end fit. I+m really happy about it. And the discount codes I applied worked (unlike other companies who announce them but then don't really apply them to your orders in particular...). So, I'm really happy with my purchase. It's like I have a whole new corner family sofa.”

Comfort Works 5 star review on 14th May 2024

Helpful Report

Posted 1 year ago

“quotex is a very good platform, this platform withdraws very quickly”

Helpful Report

Posted 1 year ago

“Wonderful communication during the ordering process and the slipcovers exceeded my expectations!”

Helpful Report

Posted 1 year ago

“Fast delivery and lovely cover! Thank you!”

Comfort Works 5 star review on 9th May 2024

Helpful Report

Posted 1 year ago

“Slipcover fits perfectly, color true to sample. Beautiful work. Order completed and shipped in incredibly short time. I highly recommend!”

Helpful Report

Posted 1 year ago

“I was hesitant that there custom cover would fit, but they really worked hard to make sure the measurements were exact. The cover defied our expectations. It looks like a new couch (but now catproof) for much less money.”

Helpful Report

Posted 1 year ago

“GREAT COMMUNICATION THROUGHT THE PROCESS”

Helpful Report

Posted 1 year ago

“Fantastic product. Great colour and fit. Thisis why I keep on buying from Comfort works.”

Helpful Report

Posted 1 year ago

Comfort Works is rated 4.8 based on 4,688 reviews