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Comfort Works Reviews

4.8 Rating 4,671 Reviews
96 %
of reviewers recommend Comfort Works
4.8
Based on 4,671 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Comfort Works Reviews

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Comfort Works 5 star review on 11th September 2024
Linda R
Comfort Works 5 star review on 19th July 2024
Vishal S
Comfort Works 5 star review on 19th July 2024
Vishal S
Comfort Works 5 star review on 19th July 2024
Vishal S
Comfort Works 5 star review on 21st June 2024
Jeanne S
Comfort Works 5 star review on 15th June 2024
OG P
Comfort Works 5 star review on 11th June 2024
Georgia B
1518
Anonymous
Anonymous  // 01/01/2019
Super rendu, qualité, ajustement parfait (sauf pour les petits coussins mais le service client est super et me les renvoie)
Helpful Report
Posted 4 months ago
Their quality is excellent, however, I would not recommend a custom cover. If they currently have your Pottery Barn pattern, I would order from them everytime. This was a custom order and after nearly a year of working with them and two slipcovers later, they still don't fit quite right.
Helpful Report
Posted 4 months ago
Hi Alisha, bummed to hear that the fit of the covers still isn't on par. Would it be possible to send us some photos of the latest set of covers that you got? We'd expect the second attempt at a made-to-measure order to give the covers a much better fit, so this comes as a surprise for us. If you could drop a reply with the agent you've been speaking with that would be great. Alternatively, you can send us the images here: https://comfort-works.com/pages/contact-us We'll need to see where it went wrong and see how best to get this solved. Hope to hear from you soon! Melvyn@ComfortWorks
Posted 4 months ago
So happy with everything! The service was wonderful and my slipcovers turned out so lovely. Updating me every step of the way.
Comfort Works 5 star review on 30th May 2024
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Posted 4 months ago
I cannot even believe how great this company is as well as the customer service! First and foremost, the slip cover we had made from one of their pre-existing patterns is PERFECT! It looks better than my original RH sofa! And the fabric I went with is for "high traffic" aka dogs and kids - and it is soooo easy to clean! It looks like linen and very high quality but also super easy to spot clean or throw in the washing machine and it also dries super fast. I wouldn't consider using any other company for slipcovers now that I have found Comfort Works. The other slip cover they made for us was totally custom and the amount of detail and care that went into getting the perfect measurements and then making appropriate adjustments after they already sent me a first pass of the slipcover was above and beyond what I was expecting of them. I always emailed with Mark and can't say enough great things about what a kind, helpful, patient and informative customer service experience I had with him! Thank you Comfort Works! I am so happy I found this company!
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Posted 4 months ago
The slipcover looks great!
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Posted 4 months ago
Housse de très bonne qualité et excellent service client.Je recommande!
Comfort Works 5 star review on 29th May 2024
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Posted 4 months ago
Les housses des coussins sont trop grandes Décevant
Helpful Report
Posted 4 months ago
Bonjour Sabine. Je suis vraiment navré d'entendre cela que la housse ne s'adapte pas comme il le faut pour votre Ektorp 2 places. Veuillez de bien vouloir nous envoyer quelques photos des parties affectées à info@comfort-works.com afin que l'on puisse vous proposer des solutions adéquates dans les meilleurs délais. En vous remerciant par avance! Bien cordialement, Melvyn@Comfort Works
Posted 4 months ago
Love, love my slipcovers! Beautifully made. Fabric soooo soft. Could not have been happier with the service or the product!
Helpful Report
Posted 4 months ago
A random Google search for couch covers led me to Comfort Works. I ordered quite a few fabric samples and finally narrowed my options down. I placed an order and the new covers were delivered to the US in a little over a week. So much faster than I expected. We chose the signature velvet fabric in the color 'bayleaf' and we are so happy with our choice. The fabric looks super high-end and luxurious. It elevated my couch immediately. The spill-proof material is just what I needed as a mom of two little ones. It is definitely worth the price and the bayleaf color is absolutely gorgeous! The quality is impeccable and the fit is much better than the original ikea covers. Comfort Works saved my ikea lidhult couch! I went from wanting a new couch, to the entire family falling in love with our old one. Thank you, thank you, thank you, Comfort Works!
Comfort Works 5 star review on 26th May 2024 Comfort Works 5 star review on 26th May 2024 Comfort Works 5 star review on 26th May 2024 Comfort Works 5 star review on 26th May 2024 Comfort Works 5 star review on 26th May 2024
Helpful Report
Posted 4 months ago
I am extremely impressed! The slipcovers fit perfectly. I highly recommend Comfort Works for their workmanship and timeliness of delivery.
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Posted 4 months ago
We have well received the second set of sofa covers and are very happy with the quality and color. Thank you Comfort Works for your efficiency and quality.
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Posted 4 months ago
Super service ! Je recommande !
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Posted 4 months ago
The cover is high qualiity, fits like a glove, and just as described. The customer service was fantastic. All my questions were answered quickly and help with shipping to a rural area was appreciated. My old Ikea couch lives on and looks brand new. My expectatations were exceeded and I would order this product again. Thank you!
Comfort Works 5 star review on 21st May 2024 Comfort Works 5 star review on 21st May 2024 Comfort Works 5 star review on 21st May 2024 Comfort Works 5 star review on 21st May 2024
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Posted 4 months ago
Michelle and the team were very helpful managing through a new order. After a family decision that our first order was “too shiny” we decided on a second cover and received it promptly at a significant discount. Everyone is happy with the new cover! Thanks to CW for being so helpful and responsive!!
Comfort Works 5 star review on 20th May 2024
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Posted 4 months ago
Le tissus et le travail est de qualité mais la dimension d´une des pièces est un peu trop grande... pour le prix c´est quand même vraiment dommage...
Helpful Report
Posted 4 months ago
Bonjour Amélie, Merci pour votre avis et nous sommes vraiment navrée d'entendre cela. Nous pourrons surement trouver une solution à votre problème, merci de bien vouloir nous envoyer un mail à info@comfort-works.com avec quelques photos de votre canapé et du problème rencontré. Nous attendons votre mail et photos. À bientôt! Cordialement, L. Lim - Comfort Works
Posted 4 months ago
Slipcovers are great quality. I ordered one custom order and another standard to fit my Pottery Barn York Slope Arm sofa. Both fit well, although I would say the custome made one fits a little better. Overall good & I will be ordering from them again.
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Posted 4 months ago
Fast service and it fits perfectly!
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Posted 4 months ago
Good service after ordering multiple samples. Fast and always supportive with the answers. Bonus: super happy with the quality of the product!
Comfort Works 5 star review on 16th May 2024
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Posted 4 months ago
The service was excellent. Streamlined and professional. I ordered white canvas couch and chair slipcovers. The fit is perfect. I highly recommend Comfortworks.
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Posted 4 months ago
I can’t say enough about Comfort Works. I ordered a slip cover from them and it turned out to be the wrong size. It was my fault. They worked with me and I received the right one as they worked with me. I am very satisfied with the quality of the fabric and the workmanship. It is beautiful and I feel like I have a new couch. I would not hesitate to order another quality slip cover from Comfort Works.
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Posted 4 months ago
Comfort Works is rated 4.8 based on 4,671 reviews