I purchased my slipcovers two years and was originally so happy with them- good fit, nice fabric, etc. I originally purchased them because they were easy to wash, but I hand washed them for the first time in cool water a few months ago and they immediately lost their color and dried with splotches all over them. I carefully followed the Comfort Works washing instructions but unfortunately I don't think the fabric was colorfast enough to withstand being washed. I'm really disappointed, as I spent a few hundred dollars on these slipcovers just two years ago, and now they are essentially ruined despite me carefully following the washing instructions. Even though they fall under the warranty (purchased less than 3 years ago, all washing instructions were followed carefully), when I emailed them about a possible replacement, they suggested I buy an entirely new set of slipcovers and only offered me discounts of 5%, then 10%, then 20%, then 50% off of the original purchase price. The warranty states that discoloration due to sunlight or chemical spray exposure is not covered, but it guarantees that it covers fabric issues caused by manufacturing and workmanship defects, which is clearly the case here, as washing & care instructions were followed carefully.