DO NOT USE THIS COMPANY! Lost everything in a flood at my home prior to receiving my slip covers. I reached out to ask about cancelling and was informed that had they not shipped I could have cancelled with a 30% restocking fee but since they had shipped I could receive nothing and there was nothing they could do. Also received an email after contacting them stating that if I could put them in the sofa and send pictures with positive reviews that I could receive a 30% rebate. But because I couldn’t do this I could receive nothing and told to just sell them again independently if I couldn’t use them and wanted my money back! I was also told if they gave me a refund then the one and only worker they had (seriously, I was told it was a one slip cover a day with only one person making them) would not be able to get paid and earn a living!!! Seriously! Apparently they still get paid if I asked for a refund before it shipped or if I got a rebate after providing positive reviews. Only if they were to offer a refund or even a partial refund because I lost the Sofa they are made for would the seamstress not get paid! Not only have I lost all my furniture in a flood but now have lost all the money for the slip covers. As of writing this I still have not received the slip covers either. Save your money and use another more reputable and reasonable company!
1 month ago
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Comfort Works has a 4.82 average rating from 3,666 reviews

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