Wow!!! Wow!!! Wow!!! We are so happy with our experience with Comfort Works!! Everyone is so incredibly helpful and so responsive!!! Sulaica was our amazing support person and she helped us with every detail of the process. We were having custom covers made -- and the measuring process can, at first, seem daunting -- but the system they have set up for it is very clear and organized -- so following it was not difficult at all -- and clearly it's worth the time it takes because our covers fit PERFECTLY!!! Once the final measurements are in - the entire process took us barely two weeks - from creation to delivery. Sulaica told me delivery usually takes about a week from where they are located to where I am in the US --- it took less! Our cover shipped out on Monday and arrive on Thursday!!! Pretty incredible!! -- All of this is so important and needs to be stated -- BUT -- the BEST part is ----- Our love seat looks AMAZING!!!!!! It's like a brand new piece of furniture - and the cover is SO well-made! We couldn't be happier with our experience with Comfort Work and our new slip cover. We HIGHLY recommend this company to anyone who is considering having a slipcover made. They are wonderful in every way!!!