I am absolutely thrilled with my experience witg Comfortworks. I have rarely dealt with such incredible customer service. We had ordered a set of covers that we really liked, but had an issue with it about 3 months later. I reached out to Lisa who had been following up with us throughout the initial process, and she made everything right, sent us new samples and helped us find a solution that worked for us. I am so happy with the replacement set we received and even happier about the customer service. Lisa was really wonderful, and I highly recommend this company.