We live in upstate New York and recently purchased a small casa (house) in Mexico. The casa came with some furnishings, including a wooden couch with very grungy black cushions. We are on a serious decorating budget and new furniture is extremely expensive in Mexico so we thought that rather than buying a new couch, we could try having new cushion covers made. We pulled off two of the grungy black covers to take back to New York with us, thinking we would need them for measurements. When we removed the covers, we discovered an IKEA tag on them so when we got back home I searched the internet to see if anyone could make us replacement covers for this particular Ikea couch (3-seater Lillberg). My Google search led us to Comfort Works. Initially, I have to admit that I was extremely skeptical. The price (which included international shipping) was so reasonable given how much fabric would be involved that I thought this has to be too good to be true. And I was a bit nervous about ordering from a company in another country. But I didn't find a lot of other options so I decided to give Comfort Works a try. What a fantastic decision that turned out to be! The covers arrived on time (a little early actually) and when I opened the nicely wrapped package I was shocked by how well made they were (gorgeous fabric and outstanding workmanship). The color we selected ("shire teal") was beautiful. So we packed the new covers in our suitcase and two weeks later they were on their way to Mexico with us. As soon as we arrived at the casa we stripped off the rest of the funky black covers off the couch and put on our new Comfort Work covers. They fit perfectly. Absolutely perfectly. (And I never had to measure anything since Comfort Works already knew the measurements for this particular couch!) Our new covers look so amazing -- the entire room looks better now just from this one change in the couch. So, while I went into this purchase with a great deal of skepticism, it turned out to be one of my best retail experiences ever! I also want to note what a pleasure it was to work with Chuck, the Client Services Dude at Comfort Works, who was incredibly friendly and responsive. I do a lot of on line shopping and rarely take time to write a review unless the purchase was truly outstanding and exceeded all of my expectations. That is the case with Comfort Works. I highly recommend this company for outstanding value, quality and customer service. Thank you Comfort Works!!! Thank you Chuck!!! Laura (from Upstate New York)
9 years ago
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