I was so impressed with the entire process of ordering and especially with the finished product! I was covering an older Pottery Barn PB Basic sofa and was surprised to find out that they have changed sizes over the years, so a slipcover I can buy at Pottery Barn today would not fit. Comfort Works helped me measure my sofa (and emailed me when one of my measurements looked off- which it was) and the fit was perfect! The quality of the fabric and the stitching is impressive. Everything was nicely labeled so you know where each piece goes. And the customer service was excellent. Quick responses to my emails and frequent updates on the status of my order. I would not hesitate to order another slipcover from Comfort Works.