I stumbled upon Comfort Works web page accidentally. But from then onwards till receipt of my ordered material, I have had absolutely pleasant experience. Every time I accessed the web page, a chat window opened up and the CW representative either provided the required information or made sure that within a reasonable period of time, my queries were answered. Overall, CW is a professional outfit par excellence in all respects, including quality of the product and service. CW saved me a substantial expense by supplying me covers for an IKEA Sofa Bed I had purchased in 2006. I congratulate the CW team and wish them continued success.