I had ordered from this company expecting quality service. the product showed up on time, the fabric wasn't exactly what i expected , but not bad. The color however was not what i expected. i ordered a certain type of Ikea sofa cover, expecting it to match the original Ikea cover. it was much darker and didn't match the design of the room at all.
when I emailed the company, Felicia responded in a dismissive manner, No refunds, sorry it doesn't match, not our problem.
I don't usually write bad reviews. But after taking my money, they refused to help with any follow up issues.
make sure you are VERY specific with these people , otherwise they don't care at all.
Now im stuck trying to match the fabric and color again, and out almost $400 dollars because of these people.
6 years ago
Comfort Works has a
4.8
average rating
from
4,644
reviews
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