This is my second order from ComfortWorks. Like the first order I had many questions - all of which were answered promptly and with a friendly, helpful manner. What I loved especially was I kept talking to the same person throughout the process- it was like my own personal assistant whilst deciding what to choose. Because I kept my first batch of samples the colour choice was easy, ordering online is so simple (if you have a sofa in their template selection), it’s also fun if you like changing things up! The price is reasonable and the result is so worth it, I now have a brand new sofa bed for my rental property in my opinion! It looks fresh and I can still wash it! The delivery time was 3 weeks earlier than expected, your updated every step of the way with ComfortWorks- delivery is by TNT courier with tracking details provided. All comes beautifully packaged with a handwritten note from my personal assistant thanking me for the order, it feels personal (well it did to me!) Everything was perfect- fits like a glove and looks fresh and new. I would seriously recommend this guys if your thinking of upgrading your old sofa or want a change. Ask them about a sofa which may not be in there directory - they will help you work it out! Very happy customer, already told my friends and will order again when I need a change! Thank you ComfortWorks :-)