Our stove came severely damaged and had to be returned. It was replaced but not without a great deal of difficulty since it was in the basement. We had to hire 3 guys to get it into the basement to begin with. Then again to get the replacement in and again to get the damaged one out. This cost us $500. Now we just need to spend some time on the phone with technical assistance to make sure we have it running properly. It seems to go through too many pellets.
4 years ago
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