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Comfortbilt.net Reviews

4.6 Rating 1,708 Reviews

89 %

of reviewers recommend Comfortbilt.net

Company Reviews

Product Reviews

4.6

Based on 1,708 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Comfortbilt.net 5 star review on 14th July 2024

Comfortbilt.net 5 star review on 7th March 2024

Comfortbilt.net 5 star review on 12th February 2024

Comfortbilt.net 5 star review on 19th January 2024

Comfortbilt.net 4 star review on 18th January 2024

Comfortbilt.net 5 star review on 15th January 2024

Comfortbilt.net 5 star review on 14th December 2023

85

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to install. My chimney has a heat box installed when the house was built. After receiving the stove, I wasn't sure if the flexpipe would fit through the flue correctly, but it worked out perfectly. I'm very pleased.”

Comfortbilt.net 5 star review on 19th January 2024

Helpful Report

Posted 6 months ago

“Spoke with tech support, they are very helpful, I needed a new ignitor which they sent out”

Posted 1 week ago

“I had some issues with delivery damage and they handled it quickly and satisfactory.”

Comfortbilt.net 5 star review on 14th July 2024

Posted 1 week ago

“Arrived in a timely mater,but feel these things should last a little longer than 4 years”

Posted 2 weeks ago

“Great company, Jason is outstanding! Quick on shipping parts!”

Posted 2 weeks ago

“Only disappointed was pellet stove was lest than a year old when this part burned out stove was very expensive”

Posted 4 weeks ago

“Easy assembly very quiet now.”

Posted 1 month ago

“very good service, fast delivery.”

Posted 1 month ago

“Jonathan is an exceptional CS rep and a credit to Comfortbuilt.”

Posted 1 month ago

“Perfect fit”

Posted 1 month ago

“The tech people are great. I've been able to work through 2 or 3 different "issues" with my stove over the last few years with their help. Chat service is instant!”

Posted 1 month ago

“Just purchased and received a hp50s pellet stove It was delivered quickly did get a scratch during shipping but it is towards a wall so I'm not worried about it Just installed the stove this past weekend went in like a charm (just had to build a platform to raise the stove to match an existing exhaust hole). I read through the owners manual and it seems it should be easy to operate. I will fire it up after the summer and find out how it actually runs and heats then”

Posted 1 month ago

“This company doesn't care about their customers once they make sale you are on your own and the 30 days return is a lie they do not honor it. They will a bunch run around at the end they will blame your house as why the system is not working. I bought the HP22 it doesn't heat up 2800 sqft and one bag pellet last you just 5 hours. This was the was investment I have made and worse people to deal with.”

Posted 1 month ago

“arrived in a great shipping container,pallet,strong great looking item,easy to setup”

Posted 1 month ago

“Great customer service & handled my problem very quickly with my needs in mind. 5 star rating”

Posted 1 month ago

“Very good to talk to and know what you need.”

Posted 2 months ago

“I have not used the HP 22 stove yet, but the online purchase and delivery were seamless. I am very pleased with the whole process and hope the stove works as well as the purchase. :)”

Posted 2 months ago

“Working just as it should. No issues. Simple replacement. Definitely recommend buying the 5 year warranty with your comfortbilt pellet stove. No questions no charge for replacement parts.”

Posted 2 months ago

“I have purchased a burn pot and a circulator motor for my hp22 pellet stove.Great people to deal when you have questions. And a very good product comfort built stoves. Thanks again”

Posted 2 months ago

“e really like our com fortbilt pellet stove. I have replaced the igniter three times in 7 months which is ridiculous. It seems like there should be a better igniter.”

Posted 2 months ago

“Everyone was very willing and helpful in answering my questions around my pellet stove piping needs. --THANKS!!”

Posted 2 months ago

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Comfortbilt.net is rated 4.6 based on 1,708 reviews