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Comfortbilt.net Reviews

4.6 Rating 1,648 Reviews

89 %

of reviewers recommend Comfortbilt.net

Company Reviews

Product Reviews

4.6

Based on 1,648 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Comfortbilt.net 5 star review on 7th March 2024

Comfortbilt.net 5 star review on 12th February 2024

Comfortbilt.net 5 star review on 12th February 2024

Comfortbilt.net 5 star review on 12th February 2024

Comfortbilt.net 5 star review on 5th February 2024

Comfortbilt.net 5 star review on 23rd January 2024

Comfortbilt.net 5 star review on 19th January 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to install. My chimney has a heat box installed when the house was built. After receiving the stove, I wasn't sure if the flexpipe would fit through the flue correctly, but it worked out perfectly. I'm very pleased.”

Comfortbilt.net 5 star review on 19th January 2024

Helpful Report

Posted 2 months ago

“Excellent customer service! Received the part in just 3 days with free shipping. Easy installation. Stove works great!”

Posted 1 week ago

“Excellent customer service! Received the part in just 3 days with free shipping. Easy installation. Stove works great!”

Posted 1 week ago

“They have been very responsive and helpful with the problem I had with my pellet stove.”

Posted 2 weeks ago

“Have had several pellet stoves in my time. The hp22 started off good til it started making noise in the auger motor. Sent an email and they said that it was dust from the pellets. Never had a problem before with the other stoves. They gave me trouble shooting techniques to do . And to buy one of the washers they sold . It’s a new stove and now I’m buying parts to fix it! Now the noise is unbearable! Ready to bring it back to Home Depot.”

Posted 3 weeks ago

“We love our comfortbuilt HP pellet stove . There is a couple things that bothers me a little bit, I had a terrible time finding someone to install my new stove and for some reason I can still smell smoke when I first fire my stove up. After the smoke is gone inside of the chamber I don't smell it anymore but when I first light it I can smell smoke. Otherwise I love our comfortbuilt HP pellet stove.”

Posted 3 weeks ago

“This company excels in customer service. We have had the stove for almost 7 years and this is our second burn pot replacement. It arrived very quickly Both times. Their customer service is beyond. It seems these days nobody cares about Customer Service anymore but anytime we’ve ever called these people or needed them for help or instruction they’ve been Johnny on the spot.”

Posted 3 weeks ago

“Absolutely the best customer service! Thank you!”

Posted 4 weeks ago

“Good prices and customer service”

Posted 4 weeks ago

“I have a hp22n nothing but bad heating elements 8total still problem new brain. New advanced element woks go a week then stops. I have left a message about buying a new one ask on recording for some one to call back to one has reached out to me. I am tired of working on this. I don’t know what to do now”

Posted 4 weeks ago

“Wonderful company to work with!”

Posted 4 weeks ago

“Don't waste your time or money going to Menards to get a part for your stove. Comfortbilt takes care of their customers! Always great communication, prices and speedy delivery. Follow-up is always appreciated.”

Posted 4 weeks ago

“good company to deal with”

Posted 4 weeks ago

“Good products, arrived on time and intact. Would buy again”

Posted 4 weeks ago

“Part arrived within days. Git us up and running quickly.”

Posted 4 weeks ago

“Pleased with order and delivery.”

Posted 4 weeks ago

“Easy to use. Fast shipping.”

Posted 4 weeks ago

“The web site is fine but the technical information on the products is not detailed enough. Fortunately the tech chat resources are amazing.”

Posted 4 weeks ago

“As usual customer service is top notch! Thanks again for all your help. Just bought another stove. HP 40 Alpine. Looking forward to it.”

Posted 4 weeks ago

“Pretty easy to navigate but sometimes a challenge to find certain parts.”

Posted 1 month ago

“Installed my new pellet stove HP22N works wonderful. The only complaint I have so far is that the discharge is not centered on the stove so I had to purchase 45 to bring it in line with my chimney. Just an extra cost that I didnt count on.”

Posted 1 month ago

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Comfortbilt.net is rated 4.6 based on 1,648 reviews