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Comfortbilt.net Reviews

4.6 Rating 1,314 Reviews

89 %

of reviewers recommend Comfortbilt.net

Company Reviews

Product Reviews

4.6

Based on 1,314 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Comfortbilt.net 5 star review on 19th October 2023

Comfortbilt.net 5 star review on 12th October 2023

Comfortbilt.net 5 star review on 12th October 2023

Comfortbilt.net 5 star review on 11th October 2023

Comfortbilt.net 5 star review on 27th August 2023

Comfortbilt.net 5 star review on 9th July 2023

Andy Elrod Elrod

Comfortbilt.net 5 star review on 8th June 2023

90

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I receive prompt attention to any of questions or concerns with my insert. The product is outstanding and when I needed service the tech walked me through the issue, got my stove going and sent a replacement part overnight. You can't get that service and attention from our local stove shop, never mind the quality of the stove to begin with. I highly recommend Comfortbilt.”

Posted 1 day ago

“Recieved item in good condition.”

Posted 1 week ago

“They had the part I needed in stock and it shipped the same day I ordered it.”

Posted 2 weeks ago

“I recently ordered some parts for our pellet stove. I received everything I ordered quickly. Everything came packed well and no shipping damage. The only hitch was the Fed-Ex guy can't seem to figure out the difference between my neighbor's house number and ours. He has been leaving our deliveries at the wrong house. Calls to Fed-Ex get no action.”

Posted 2 weeks ago

“Very happy with my r50s stove. It's much quieter and more efficient than my old pellet stove, not to mention more reliable. I am easily heating my 2200 square foot home in 20 to 30 degree weather.”

Posted 2 weeks ago

“Excellent techs and problems are resolved quickly. Parts ship quickly.”

Posted 2 weeks ago

“Recently bought an HP22 pellet stove to replace my wood burning stove, wish I had done it years ago. My home is so much warmer now and it’s a lot easier than dealing with wood. The stove is very easy to clean and work on if needed and the customer support is great should you ever need it. I do recommend that you buy the hooper extension as it makes loading pellets easier and longer run times.”

Posted 2 weeks ago

“Received damaged product which wasn't assembled correctly prior to shipment. I submitted a work order to rectify the problem and was contacted back very shortly. Correct parts were shipped out and I replaced them and the stove works fine.”

Posted 2 weeks ago

“Spent $30 more buying directly through them than if I purchased through Amazon with thr assurance that they would be able to track the package better and have better control over the order. When the product got "lost" during shipping and I called to enquire, they simply told me I'll have to talk to FedEx. Don't waste your money buying directly get its cheaper on Amazon..”

Posted 2 weeks ago

“Best pellet stove out there and great customer service”

Posted 2 weeks ago

“Great pellet stoves , tech support, and customer service.”

Posted 2 weeks ago

“This stove works amazing. Thank you and I have recommended your stove to several friends”

Posted 2 weeks ago

“Awesome pellet stove parts and tech guys are easy to talk to if you need them stoves are easy to maintain I have two of them HP 22 and HP 50 HP 22 heats downstairs and half the upstairs while the HP 50vheats most of the up stairs.”

Posted 2 weeks ago

“Excellent service we love our comfortbilt pellet stove. This is our fourth season, and we haven't had any trouble with it.”

Posted 2 weeks ago

“Called with a starting problem. Chuck gave me the solution and sent me a new starter under warranty. He was very helpful, gave me his direct number, and said to call if problem not solved.”

Posted 2 weeks ago

“Just one word to make others think twice before purchasing and dealing with Comfortbilt! Terrible!”

Posted 2 weeks ago

“Very helpful. Got all the answers I needed. Very nice and personable.”

Posted 2 weeks ago

“Good quality service”

Posted 2 weeks ago

“Wanda in the Parts Department ws very helpful and courteous. It’s such a joy to work with pleasant and knowledgeable individuals…thanks again.”

Posted 2 weeks ago

“Online ordering is better for getting the parts you need, than in the past and they arrived earlier”

Posted 2 weeks ago

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Comfortbilt.net is rated 4.6 based on 1,314 reviews