Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.58

4.6 Rating 1,716 Reviews

89 %

of reviewers recommend Comfortbilt.net

4.6

Based on 1,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Comfortbilt.net 5 star review on 14th July 2024

109

Anonymous

Anonymous // 01/01/2019

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“Very easy to install. My chimney has a heat box installed when the house was built. After receiving the stove, I wasn't sure if the flexpipe would fit through the flue correctly, but it worked out perfectly. I'm very pleased.”

Comfortbilt.net 5 star review on 19th January 2024

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Posted 7 months ago

“Comfortbilt customer service is the best. We needed a clean out t and they were on it with another Idea and cheaper too and had it to us in 2 days to Calif. you guys r awesome thank u”

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Posted 1 day ago

“Everyone I have talk with at this company has been very professional and on top of things,such as I was having issues with my ignitor and talk to someone in service and he sent a new one out that day. Amazing customer service!”

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Posted 2 days ago

“Always very reliable and very fast wonderful company. Excellent customer service.”

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Posted 1 week ago

“Coustomer service was very helpful, and helped with my recent purchase.”

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Posted 3 weeks ago

“excellent customer survice.”

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Posted 3 weeks ago

“Easy to find what I needed and easy to order. Received order in a short period of time. I have talked with them on the phone & the customer service representative was very knowledgeable & helpful. A very nice man. He was a pleasure to work with!”

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Posted 3 weeks ago

“My transaction was smooth and easy, my pellet stove was insured against damage. Everything went perfectly.”

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Posted 1 month ago

“everything was great and prompt todd heiped me get my product when i needed it thanks todd”

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Posted 1 month ago

“Spoke with tech support, they are very helpful, I needed a new ignitor which they sent out”

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Posted 1 month ago

“I had some issues with delivery damage and they handled it quickly and satisfactory.”

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Posted 1 month ago

“Arrived in a timely mater,but feel these things should last a little longer than 4 years”

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Posted 2 months ago

“Great company, Jason is outstanding! Quick on shipping parts!”

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Posted 2 months ago

“Only disappointed was pellet stove was lest than a year old when this part burned out stove was very expensive”

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Posted 2 months ago

“Easy assembly very quiet now.”

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Posted 2 months ago

“very good service, fast delivery.”

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Posted 2 months ago

“Jonathan is an exceptional CS rep and a credit to Comfortbuilt.”

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Posted 2 months ago

“Perfect fit”

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Posted 2 months ago

“The tech people are great. I've been able to work through 2 or 3 different "issues" with my stove over the last few years with their help. Chat service is instant!”

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Posted 2 months ago

“Just purchased and received a hp50s pellet stove It was delivered quickly did get a scratch during shipping but it is towards a wall so I'm not worried about it Just installed the stove this past weekend went in like a charm (just had to build a platform to raise the stove to match an existing exhaust hole). I read through the owners manual and it seems it should be easy to operate. I will fire it up after the summer and find out how it actually runs and heats then”

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Posted 2 months ago

“This company doesn't care about their customers once they make sale you are on your own and the 30 days return is a lie they do not honor it. They will a bunch run around at the end they will blame your house as why the system is not working. I bought the HP22 it doesn't heat up 2800 sqft and one bag pellet last you just 5 hours. This was the was investment I have made and worse people to deal with.”

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Posted 3 months ago

Comfortbilt.net is rated 4.6 based on 1,716 reviews