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Comfortbilt.net Reviews

4.6 Rating 1,716 Reviews
89 %
of reviewers recommend Comfortbilt.net
4.6
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Comfortbilt.net Reviews
Comfortbilt.net 5 star review on 14th July 2024
George Green
Comfortbilt.net 5 star review on 7th March 2024
John Thibault
Comfortbilt.net 5 star review on 12th February 2024
Randy Mills
Comfortbilt.net 5 star review on 12th February 2024
Randy Mills
Comfortbilt.net 5 star review on 12th February 2024
Randy Mills
Comfortbilt.net 5 star review on 5th February 2024
Anonymous
Comfortbilt.net 5 star review on 23rd January 2024
John Amer
109
Anonymous
Anonymous  // 01/01/2019
Very easy to install. My chimney has a heat box installed when the house was built. After receiving the stove, I wasn't sure if the flexpipe would fit through the flue correctly, but it worked out perfectly. I'm very pleased.
Comfortbilt.net 5 star review on 19th January 2024
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Posted 7 months ago
Comfortbilt customer service is the best. We needed a clean out t and they were on it with another Idea and cheaper too and had it to us in 2 days to Calif. you guys r awesome thank u
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Posted 1 day ago
Everyone I have talk with at this company has been very professional and on top of things,such as I was having issues with my ignitor and talk to someone in service and he sent a new one out that day. Amazing customer service!
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Posted 2 days ago
Always very reliable and very fast wonderful company. Excellent customer service.
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Posted 1 week ago
Coustomer service was very helpful, and helped with my recent purchase.
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Posted 3 weeks ago
excellent customer survice.
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Posted 3 weeks ago
Easy to find what I needed and easy to order. Received order in a short period of time. I have talked with them on the phone & the customer service representative was very knowledgeable & helpful. A very nice man. He was a pleasure to work with!
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Posted 3 weeks ago
My transaction was smooth and easy, my pellet stove was insured against damage. Everything went perfectly.
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Posted 1 month ago
everything was great and prompt todd heiped me get my product when i needed it thanks todd
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Posted 1 month ago
Spoke with tech support, they are very helpful, I needed a new ignitor which they sent out
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Posted 1 month ago
I had some issues with delivery damage and they handled it quickly and satisfactory.
Comfortbilt.net 5 star review on 14th July 2024
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Posted 1 month ago
Arrived in a timely mater,but feel these things should last a little longer than 4 years
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Posted 2 months ago
Great company, Jason is outstanding! Quick on shipping parts!
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Posted 2 months ago
Only disappointed was pellet stove was lest than a year old when this part burned out stove was very expensive
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Posted 2 months ago
Easy assembly very quiet now.
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Posted 2 months ago
very good service, fast delivery.
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Posted 2 months ago
Jonathan is an exceptional CS rep and a credit to Comfortbuilt.
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Posted 2 months ago
Perfect fit
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Posted 2 months ago
The tech people are great. I've been able to work through 2 or 3 different "issues" with my stove over the last few years with their help. Chat service is instant!
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Posted 2 months ago
Just purchased and received a hp50s pellet stove It was delivered quickly did get a scratch during shipping but it is towards a wall so I'm not worried about it Just installed the stove this past weekend went in like a charm (just had to build a platform to raise the stove to match an existing exhaust hole). I read through the owners manual and it seems it should be easy to operate. I will fire it up after the summer and find out how it actually runs and heats then
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Posted 2 months ago
This company doesn't care about their customers once they make sale you are on your own and the 30 days return is a lie they do not honor it. They will a bunch run around at the end they will blame your house as why the system is not working. I bought the HP22 it doesn't heat up 2800 sqft and one bag pellet last you just 5 hours. This was the was investment I have made and worse people to deal with.
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Posted 3 months ago
Comfortbilt.net is rated 4.6 based on 1,716 reviews