Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

4.5 Rating 1,977 Reviews

87 %

of reviewers recommend Comfortbilt.net

4.5

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 12th February 2024

Anonymous

Anonymous // 01/01/2019

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“Thank you so much for your wonderful response to replacing our switch.. we love our comfortbuilt....o problems so far in 5 years”

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Posted 1 month ago

“Great customer service and fast shipping. We love our pellet stove! Thank you Comfort Built!”

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Posted 1 month ago

“Worst purchase I ever made it broke twice worked for one week and broke again. I returned it.”

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Posted 1 month ago

“I like the stew I don’t like the igniter and the burn pot is cracked. I don’t last long. It’s been cracked a year after I got it and that’s my god honest truth. The MacNider should last a lot longer than they do your comfortability. You find a better one thank you.”

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Posted 1 month ago

“Great product, Great customer service.”

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Posted 1 month ago

“Mother Board went out thought it was power surge, But wasn’t what caused it. Stops a lot when Hopper is Half full. I’ve empty hopper checked found nothing, changed to different pellets same problem. Door gasket leaked they did replaced it.”

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Posted 2 months ago

“Nice stove. Safety switch went out on bin in first week. We use a lot more pellets with this stove than our last stove. The blower in the burn pot is too strong and blows burning embers out. The blower is not adjustable as it is passworded out and needs a qualified service person to adjust it. I have ash that is blown out of my chimney and I need to clean out the pipe every week to keep it from getting clogged. It does produce a good amount of heat.”

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Posted 2 months ago

“So glad I found Comfortbilt, they have their operation "dialed in" on all fronts. I bought the HP50S and I am very impressed with the quality of the unit. Puts out lots of heat and the blowers are quiet.”

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Posted 2 months ago

“The pot seems to be warped from the welds. Does not sit flat in the HP22 stove and causes combustion issues.”

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Posted 2 months ago

“Very Good service”

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Posted 2 months ago

“One word Awesome”

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Posted 2 months ago

“Fast and easy”

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Posted 2 months ago

“Livraison rapide”

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Posted 2 months ago

“Im giving a 5 star which won't light up Tyler is who helped me get the part I needed he is awesome.”

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Posted 2 months ago

“The 4 pin connection between the controls and the "brain" has needed replacement several times. The wires are way too small.”

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Posted 2 months ago

“Parts showed up as shipped. I made the mistake of not expediting shipping, and it took a long time to receive my items.That's on me. Everything i ordered came to me in perfect order!”

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Posted 2 months ago

“I purchased an hHP 22 in March of 24. It is a home run. So much so that in December of 2024 I bought an HP 21 to put in my garage workshop. That stove cost me $700 in piping and labor to have installed ... The fan motor seized in 3 weeks. So we had to return that stove. I purchased an HP 42 thinking it was a little bigger stove that it might work. When My pellet stove guy came to install it. He could not get it running. After a frustrating several hours back and forth with comfort built submitting tickets, we are still waiting for them to send us a control panel for a brand new stove that has not worked. I had animals in that garage. They have been in my library for 7 weeks. That's my review. I love the HP 22; however, after the company got sold, the cost of the stove went up $600. It's not lost on me that I spent $700 having a stove installed worked for 3 weeks. I could have bought another HP 22 and had a stove that works ... NOT HAPPY right now.”

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Posted 2 months ago

“I recently purchase an HP22N and Pelletvent Pro duct. I asked several questions on the Comfortbilt website chat and they answered all of my questions quickly. the Pelletvent Pro duct worked out great and I made the right decision to get the high-end Pro duct as it sealed very well. The HP22N changed our basement into a comfortable den which also heats the upstairs through the floor. I coun't be more satisfied.”

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Posted 2 months ago

“We love our comfort built. It seems to go out with low temp and we can;t figure out why.”

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Posted 2 months ago

“Easy to install nice and quiet again”

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Posted 2 months ago

Comfortbilt.net is rated 4.5 based on 1,977 reviews