Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.58

4.6 Rating 1,825 Reviews

89 %

of reviewers recommend Comfortbilt.net

4.6

Based on 1,825 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

110

Anonymous

Anonymous // 01/01/2019

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“It's been great so far”

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Posted 2 weeks ago

“Probably would like better if it worked. Problems since beginning. Not enough room to be complete”

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Posted 3 weeks ago

“Fantastic customer service! I had a technical issue with the blower motor continuing to run after installing a new one. After several back and forth emails with a fantastic technician Tyler he diagnosed the issue. It is very comforting to know Comfort Built stands behind their products. Comfort Built has fantastic products and expert customer service! Thank you! Ron Fitch”

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Posted 3 weeks ago

“Easy ordering and quick delivery of the HP61 hopper extender. This is a necessity as without the extender the pellets barely last overnight. A welcome addition. Excellent stove though! Efficient and easy to clean. Also considerably quieter than my last stove.”

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Posted 3 weeks ago

“Great customer service”

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Posted 3 weeks ago

“Unfortunately poor customer service so far . Have a pellet stove under a year old not operative . No callbacks from manufacturer.”

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Posted 3 weeks ago

“Great service”

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Posted 3 weeks ago

“It shouldn't take a week to get a gasket.”

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Posted 3 weeks ago

“Love my comforbilt stove. The parts are great.”

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Posted 3 weeks ago

“My new HP22 arrived with a non functional room blower fan. The motor was jammed with tiny metallic particles that prevented it from turning freely. I was able to disassemble and clean the motor and it’s been working since. I do wish that the minimal heat setting produced less heat. Other than that it is acceptable. And I did not have a remote packaged with the unit. I would probably not purchase again or recommend to others based on my experience.”

Helpful Report

Posted 3 weeks ago

“My problem was corrected…but you should redesign the access points to vacuum the ash out of the inner chambers so it’s a straight shot with the vacuum hose….its almost impossible to get the hose in there and there is no way to see if you got it all out…HP22….if you put the access on each end of the chamber you could look in and see if it was clear and the hose would slide right in…just sayin”

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Posted 4 weeks ago

“I recieved a damged stove and now 30 days later I have not received a replacement nor a refund”

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Posted 1 month ago

“The stove stopped working. called up thay told me what it was and sent out the part.. love these guys”

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Posted 1 month ago

“I had to replace igniter and was not sure which one and my email was answered right away my order arrived very fast have had the stove 3 years has been perfect”

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Posted 1 month ago

“I tell all of my clients that Comfortbilt is the best bang for your buck on the market.”

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Posted 1 month ago

“Great company”

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Posted 1 month ago

“Very easy to use and navigate to find the item I needed for my stove.”

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Posted 1 month ago

“Quality parts”

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Posted 1 month ago

“Easy as pie ordering, and delivery was much sooner than anticipated.”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

Comfortbilt.net is rated 4.6 based on 1,825 reviews