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Comfortbilt.net Reviews

4.6 Rating 1,672 Reviews

89 %

of reviewers recommend Comfortbilt.net

Company Reviews

Product Reviews

4.6

Based on 1,672 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Comfortbilt.net 5 star review on 7th March 2024

Comfortbilt.net 5 star review on 12th February 2024

Comfortbilt.net 5 star review on 12th February 2024

Comfortbilt.net 5 star review on 12th February 2024

Comfortbilt.net 5 star review on 5th February 2024

Comfortbilt.net 5 star review on 23rd January 2024

Comfortbilt.net 5 star review on 19th January 2024

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It went in smoothly but it would be nice if there was a manual or a online source that show how to access the different programs to make the upgrade even better. 760-484-7759”

Posted 43 minutes ago

“Parts were fine but I’ve left a message for tech support twice to call me back but no response…”

Posted 1 day ago

“Comfortbilt is very professional at what they do and my pellet stove is great.”

Posted 1 day ago

“I have 2 new HP22 stoves. I've been very happy with my purchases and replacement parts,I bought gasket kits and bought some fuses for when I need them. I give 5 stars to their service department always available to help and answer questions. I'm glad they got in the stainless pots as the cast iron lasted about 3 mo before cracking.I burn red fir. As soon as my old ones wear out I will try them.”

Posted 2 days ago

“very helpful and knowledgeable! Thank you!”

Posted 2 days ago

“I appreciate the prompt and accurate service.”

Posted 2 days ago

“I love my new stove. It puts my old one to shame. Beautiful to look at and easy to clean.”

Posted 2 days ago

“Products were available and shipped quickly. Order arrived earlier than projected. All products were as described and proper for intended use..”

Posted 2 days ago

“What a pleasure to Work with a company that values its customers and tries to help a customer without expecting them to purchase something from that company.”

Posted 2 days ago

“The new burn pot seems to be a better design than the original Very pleased with assistance from Comfortbuilt.”

Posted 2 days ago

“Not working on it right now I working out side”

Posted 2 days ago

“I like your service, but your stove? I have had your stove for over 2 years and had to replace the lower bearing twice.”

Posted 2 days ago

“Haven't installed it yet but looks like it will work . Hope it lasts longer than the cast iron ones.”

Posted 2 days ago

“I love our pellet stove! This was the best choice and this thing works so good! I like that it has a thermostat so it kicks on and off nicely without making it hot. Customer service is more than perfect! So helpful and very fast service. Very kind too! I highly recommend this product and company!”

Posted 2 days ago

“Very fast shipping, great products. Thanks Joan. H”

Posted 2 days ago

“The customer support is tops! Replaced the upper and lower auger bearings along with door gasket. Fixed the grinding sound which was unnerving. Thanks Comfortbilt!”

Posted 2 days ago

“5 ***** Customer service is great. The part was under warranty arrived very quickly as the pellet stove was inoperable without this working. I was able to install it myself. Thank you Comfortbilt”

Posted 2 days ago

“Great product great service”

Posted 2 days ago

“I bought an HP61 stove with the piping kit. I had to order more piping because there wasn't enough in the kit. Make sure you measure before your order piping because piping cannot be returned. I have the black piping which can be a little tricky to work with. You definitley need 2 people to lock the pipes together. The stove works as described. It heats the house really well. Easy start up process. I did have one problem. I had a pellet stove previously and know when and how to thoroghly clean it out. The screws that hold the side heat shields are tricky to remove in order to clean the ash behind them. One of the screws stripped in the process of removing it. I somehow was able to maneuver the one heat shield out and get it back in. Will have to replace that screw at some point.”

Posted 2 days ago

“My recent purchase of an HSR-21 Stove thru Lowes went very well. We love the stove. Meanwhile we misplaced the Remote and bought 2 replacements direct from Comfort Bilt. They were on sale and included Free Shipping. Always a nice touch. They arrived in less than a week and worker perfectly. A very good buying experience.”

Posted 2 days ago

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Comfortbilt.net is rated 4.6 based on 1,672 reviews