Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

4.5 Rating 1,975 Reviews

87 %

of reviewers recommend Comfortbilt.net

4.5

Based on 1,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with Comfortbilt! They were fast and courteous about our requests. And Gordon was especially kind and helpful. Very prompt and efficient through everything.”

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Posted 5 months ago

“This is my 2nd stove (HP50 and HP22). These stove just work and throw heat!”

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Posted 5 months ago

“Very good customer service”

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Posted 5 months ago

“Very helpful staff. Sent me the material I needed and helped me with some tech advice.”

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Posted 5 months ago

“Wonderful product. Excellent technical customer service. I am so happy I purchased a Comfortbilt pellet stove.”

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Posted 5 months ago

“Tyler was excellent on his assistance and helped us on trouble shooting my stove. Back up and running like it should thanks for your help. Learned a lot. BYRON”

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Posted 5 months ago

“With the new upgrade control I hope that I don't have anymore trouble this winter. It has been running for a week now and so far so good. Last winter I had to replace the main power switch and 2 igniters after it kept blowing the fuse and I was starting to get a little disappointed in the purchase of the stove. I really like the way it keeps our house nice and warm when its 15 degrees outside. The tech that I talked with online was very helpful in helping me diagnose the problem.”

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Posted 5 months ago

“It took me a while to determine what type and correct size I needed for the vacuum that came with my pellet stove. The man I spoke with over the phone was very helpful, kind and sent me the correct filter. Thank you for your knowledge, kindness and customer service!! We don’t get that much these days and I’m grateful for your help.”

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Posted 5 months ago

“You guys are great ! Please write a book that we can use to diagnose issue with out going to internet ! Best Pellett Stove in the World ! Jeff Bell - Payson AZ”

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Posted 5 months ago

“This design seams better,replaced 3 earlier designs”

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Posted 5 months ago

“Comfortbilt was very helpful and sent my replacement out quickly. It has worked great since replacement. Customer service is top notch!”

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Posted 5 months ago

“Shipping was fast the upgrade was right on The upgrade has made me love my hp 61.”

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Posted 5 months ago

“I deal with Jonathan, he is an excellent representative of your company! Your parts department is excellent, they send Parts out very promptly and keep you updated. This is the sixth Winter I’ll have my pellet stove and wooden tray for anything else!”

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Posted 5 months ago

“Fast shipping. Great communication. Love the stove!”

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Posted 5 months ago

“Tyler on line was a tremendous help. knew my problem and sent me a replacement part. The replacement part got to me 3 days later and worked great.”

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Posted 5 months ago

“Great company Excellent products”

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Posted 5 months ago

“Very good service quick shipping too A+”

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Posted 5 months ago

“I live in Asheville North Carolina. I lost my furnace during the hurricane. I have a comfort built pellet stove and I needed a part for it cuz it was called. That's all the heat we have and they sent it to me for free. That is what I have to say about comfort built.net.”

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Posted 5 months ago

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Posted 5 months ago

“I've ordered from here twice now both times part's in and have them in two to three days. I have no complaints with being taken care of.”

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Posted 5 months ago

Comfortbilt.net is rated 4.5 based on 1,975 reviews