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Comfortbilt.net Reviews

4.5 Rating 1,975 Reviews
87 %
of reviewers recommend Comfortbilt.net
4.5
Based on 1,975 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Comfortbilt.net Reviews
Anonymous
Anonymous  // 01/01/2019
The stove stopped working. called up thay told me what it was and sent out the part.. love these guys
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Posted 6 months ago
I had to replace igniter and was not sure which one and my email was answered right away my order arrived very fast have had the stove 3 years has been perfect
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Posted 6 months ago
I tell all of my clients that Comfortbilt is the best bang for your buck on the market.
Comfortbilt.net 5 star review on 13th November 2024
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Posted 6 months ago
Great company
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Posted 6 months ago
Very easy to use and navigate to find the item I needed for my stove.
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Posted 6 months ago
Quality parts
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Posted 6 months ago
Easy as pie ordering, and delivery was much sooner than anticipated.
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Posted 6 months ago
Good service
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Posted 6 months ago
Easy website to navigate. Fantastic customer service and tech support.
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Posted 6 months ago
Quick shipping
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Posted 6 months ago
Outstanding customer service !!!
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Posted 6 months ago
Your pellet stove has worked great in the 4yrs i have had it. You have replaced 2 parts in 4 yrs in record time.this is an excellent choice. It heats my 1,300 ft home great 👍
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Posted 6 months ago
Parts were great and stove is repaired and working great.
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Posted 6 months ago
I have enjoyed my pellet stove for over 6 years and I burn 3 to 4 tons a year....comfortbuilt stoves and customer service is the best.
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Posted 6 months ago
Their customer service is as good as their stoves!
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Posted 6 months ago
Comfort Bilt provides an easy to use website, friendly and helpful customer service and expedient shipping. Recently had to quickly order a glass replacement for my pellet stove door and it was here in just a few days. Their troubleshooting videos are also super helpful. Thank you!
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Posted 6 months ago
Very helpful technicians
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Posted 6 months ago
I love our Comfortbilt pellet stove, but it is a DIY repair. So if you are not handy, you may want a local purchase. however, the people at Comfortbilt are very helpful and the parts are much less expensive than our PelPro stove. Comfortbilt also is much cleaner than the pelpro and needs a LOT less cleaning. We have the model with the 3 windows. It is nice to watch the fire, but it is a little noisy when we are watching t.v. Overall, I'd recommend Comfortbilt, but next time, we will buy local so we have someone to repair it. The comfortbilt has only had to be repaired a few times in the years we've had it. The pelpro needed repairs every year. The service was wonderful. They would email me back quickly with videos or instructions. I had to describe the problem and they would give me solutions to try. They were patient with me.
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Posted 6 months ago
The 3 parts I ordered came right on time without delay. Happy with Comfortbilt service.
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Posted 6 months ago
easy maintainance, heats very well, full instructions available
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Posted 6 months ago
Comfortbilt.net is rated 4.5 based on 1,975 reviews