Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.58

4.6 Rating 1,708 Reviews

89 %

of reviewers recommend Comfortbilt.net

4.6

Based on 1,708 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Comfortbilt.net 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service! Received the part in just 3 days with free shipping. Easy installation. Stove works great!”

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Posted 3 months ago

“Excellent customer service! Received the part in just 3 days with free shipping. Easy installation. Stove works great!”

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Posted 3 months ago

“They have been very responsive and helpful with the problem I had with my pellet stove.”

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Posted 3 months ago

“Have had several pellet stoves in my time. The hp22 started off good til it started making noise in the auger motor. Sent an email and they said that it was dust from the pellets. Never had a problem before with the other stoves. They gave me trouble shooting techniques to do . And to buy one of the washers they sold . It’s a new stove and now I’m buying parts to fix it! Now the noise is unbearable! Ready to bring it back to Home Depot.”

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Posted 3 months ago

“We love our comfortbuilt HP pellet stove . There is a couple things that bothers me a little bit, I had a terrible time finding someone to install my new stove and for some reason I can still smell smoke when I first fire my stove up. After the smoke is gone inside of the chamber I don't smell it anymore but when I first light it I can smell smoke. Otherwise I love our comfortbuilt HP pellet stove.”

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Posted 4 months ago

“This company excels in customer service. We have had the stove for almost 7 years and this is our second burn pot replacement. It arrived very quickly Both times. Their customer service is beyond. It seems these days nobody cares about Customer Service anymore but anytime we’ve ever called these people or needed them for help or instruction they’ve been Johnny on the spot.”

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Posted 4 months ago

“Absolutely the best customer service! Thank you!”

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Posted 4 months ago

“Good prices and customer service”

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Posted 4 months ago

“I have a hp22n nothing but bad heating elements 8total still problem new brain. New advanced element woks go a week then stops. I have left a message about buying a new one ask on recording for some one to call back to one has reached out to me. I am tired of working on this. I don’t know what to do now”

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Posted 4 months ago

“Wonderful company to work with!”

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Posted 4 months ago

“Don't waste your time or money going to Menards to get a part for your stove. Comfortbilt takes care of their customers! Always great communication, prices and speedy delivery. Follow-up is always appreciated.”

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Posted 4 months ago

“good company to deal with”

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Posted 4 months ago

“Good products, arrived on time and intact. Would buy again”

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Posted 4 months ago

“Part arrived within days. Git us up and running quickly.”

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Posted 4 months ago

“Pleased with order and delivery.”

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Posted 4 months ago

“Easy to use. Fast shipping.”

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Posted 4 months ago

“The web site is fine but the technical information on the products is not detailed enough. Fortunately the tech chat resources are amazing.”

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Posted 4 months ago

“As usual customer service is top notch! Thanks again for all your help. Just bought another stove. HP 40 Alpine. Looking forward to it.”

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Posted 4 months ago

“Pretty easy to navigate but sometimes a challenge to find certain parts.”

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Posted 4 months ago

“Installed my new pellet stove HP22N works wonderful. The only complaint I have so far is that the discharge is not centered on the stove so I had to purchase 45 to bring it in line with my chimney. Just an extra cost that I didnt count on.”

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Posted 4 months ago

Comfortbilt.net is rated 4.6 based on 1,708 reviews