Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.58

4.6 Rating 1,808 Reviews

89 %

of reviewers recommend Comfortbilt.net

4.6

Based on 1,808 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

110

Anonymous

Anonymous // 01/01/2019

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“Experienced 1 damaged item, 1 missing item and a shipping issue. Gordon Clay was excellent to work with and got the issues resolved. Appreciated his assistance. Can't review the parts ordered since they were purchased for later use as needed.”

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Posted 2 months ago

“Great products and awesome service people.”

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Posted 2 months ago

“i purchased a ho22n pellet stove pn 8-4-24. i have an issue with remote no working. i sent a note to your tech chuck he in turned has sent me 2 new different remotes. no luck.... then he senr a new interface controller. that seemed to be the fix, but only briefly. right now my remote does not operate my pellet stove at all. when i ust the interface control panel it works fine.. any suggestions. other than the remote i do love the stove”

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Posted 2 months ago

“No response for a month. Telephone receptionist sent me the part. Tyler in the service dep't. was helpful today. Stove is up and running. 5 Star to Tyler!”

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Posted 2 months ago

“Chuck has been very helpful as I explained my needs. Always courteous and patient.”

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Posted 2 months ago

“Received bearing kit for auger and worked great. Shipped quickly.”

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Posted 2 months ago

“I needed a replacement Glass Window for my HP50S Pellet Stove, and they promptly were able to ship one to me ! Thank You for the Great Support of your Product Line ! James Bokan Seligman, AZ.”

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Posted 2 months ago

“Full specification on each stove would be helpful. Better selection of pipe would be nice.”

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Posted 2 months ago

“Customer service and support for the Comfortbilt pellet stoves is second to none. For this reason alone I wouldn't hesitate to by another Comfortbilt. Thank you for being responsive to my issues.”

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Posted 2 months ago

“I bought an electronic part from comfort built. It didn't fix the issue. I called and explained what was going on. They said it was a part that was way cheaper. I ordered it AND they let refund the electronic part. my pellet stove works great!”

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Posted 2 months ago

“First fire up went successful. Take up half the room my old quadra fire did.”

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Posted 2 months ago

“Very helpful”

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Posted 2 months ago

“Every time I call Chuck he comes through quickly to help me. Thank you Chuck!”

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Posted 2 months ago

“Service was excellent: prompt, professional, and knowledgeable. However, the power switch itself was not at all impressive. For the cost, i expected a much more robust device(I repair electronics as a hobby). Next time i will just hotwire the stove and use the plug as a switch. Except for the power switch failing, the stove has performed very well for us.”

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Posted 2 months ago

“Comfortbilt customer service is the best. We needed a clean out t and they were on it with another Idea and cheaper too and had it to us in 2 days to Calif. you guys r awesome thank u”

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Posted 2 months ago

“Everyone I have talk with at this company has been very professional and on top of things,such as I was having issues with my ignitor and talk to someone in service and he sent a new one out that day. Amazing customer service!”

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Posted 2 months ago

“Always very reliable and very fast wonderful company. Excellent customer service.”

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Posted 3 months ago

“Coustomer service was very helpful, and helped with my recent purchase.”

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Posted 3 months ago

“excellent customer survice.”

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Posted 3 months ago

“Easy to find what I needed and easy to order. Received order in a short period of time. I have talked with them on the phone & the customer service representative was very knowledgeable & helpful. A very nice man. He was a pleasure to work with!”

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Posted 3 months ago

Comfortbilt.net is rated 4.6 based on 1,808 reviews