Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.41

4.4 Rating 2,318 Reviews

84 %

of reviewers recommend Comfortbilt.net

4.4

Based on 2,318 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Comfortbilt.net 5 star review on 16th March 2026

Cynthia Machowski

Comfortbilt.net 5 star review on 1st March 2026

David Servati

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always fast, courteous service!”

Helpful Report

Posted 1 month ago

“In California it was difficult to find anyone here to help. However, Comfortbilt (Eddy) was very helpful over the phone and talked me through fixing the stove. I had to replace the auger motor and the igniter which was not hard given the videos available . . and Eddy's help. One thing that would have helped is having the option to overnight the parts so I could have the stove repaired more quickly. But, overall, it was great and the support was excellent! Thanks!”

Helpful Report

Posted 1 month ago

“Easy to order, parts came in good shape, really wish yall would offer expedited shipping, other than that, pretty great!”

Helpful Report

Posted 1 month ago

“One of the best products I ever purchased. Expensive to operate with the cost of the pellets, but worth every penny to keep my home warm and toasty. It is a lot of work keeping the stove clean from all the burnt pellets. That is why I have my son take care of this project. I still need to replace my front door casing, but it has been too cold to do the job, which requires a 24-hour cure time.”

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Posted 1 month ago

“Completely solved my problem”

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Posted 1 month ago

“great service”

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Posted 1 month ago

“Good Customer service, Thank You”

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Posted 1 month ago

“Order new gaskets got them quick And fit like they should”

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Posted 1 month ago

“Great customer service. Item broke within days of ibstall. However, they did have a replacement part out immediately with no hassle.”

Helpful Report

Posted 1 month ago

“Fast shipping”

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Posted 1 month ago

“I ordered a control cable for my HP21 and it was easy through the website. You shipped it quickly and it arrived in perfect condition. The whole transaction, from ordering to receiving the part, only took 4 days. Great service!”

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Posted 1 month ago

“I've moved on from Comfortbilt”

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Posted 1 month ago

“This was such a great customer service experience. The part my stove needed came very quickly & the people who helped me on the phone were wonderful as well.”

Helpful Report

Posted 1 month ago

“Alpine HP42 stove throws good heat. Had an issue with blower and it was replaced with a better quality fan. Works great. Biggest challenge is understanding how pellets impact burning and cleaning frequently. Ash build up is a problem. Perhaps an improvement would be an ash removal process to give the stove an optimal burn? Even with higher quality pellets the hopper and cleaning process is more frequent than expected.”

Helpful Report

Posted 1 month ago

“We should have bought this years ago. Easier on the old back.”

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Posted 1 month ago

“The representative immediately shipped the part I needed”

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Posted 1 month ago

“I love this product”

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Posted 1 month ago

“Excellent product. Quick delivery.”

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Posted 1 month ago

“HP42 Alpine, Love the Stove, its everything I hoped would be. Purchased Nov. 25'. Did have a Convection Blower issue, that I understand is a issue of a badly deaigned end bushing by that manufacturer. Not Comfortbilts fault. Comfortbilt did ship me a new different manuf. blower at No Cost. It seems to be working again like new. I would buy the Stove again tomorrow if needed!”

Helpful Report

Posted 1 month ago

“We purchased the HP50 pellet stove for our back porch area that is about 300 square feet to keep it warm for my father in law, it’s where he play's his video games! With how good it works we decided to buy another one for our living room and with both running keeps our house warm about 72 on low even when the outside temperature is below zero at night and only going to mid teens in the day, winter 2025/2026 Hudson Valley NY”

Helpful Report

Posted 1 month ago

Comfortbilt.net is rated 4.4 based on 2,318 reviews