Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.58

4.6 Rating 1,824 Reviews

89 %

of reviewers recommend Comfortbilt.net

4.6

Based on 1,824 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and awesome service people.”

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Posted 2 months ago

“i purchased a ho22n pellet stove pn 8-4-24. i have an issue with remote no working. i sent a note to your tech chuck he in turned has sent me 2 new different remotes. no luck.... then he senr a new interface controller. that seemed to be the fix, but only briefly. right now my remote does not operate my pellet stove at all. when i ust the interface control panel it works fine.. any suggestions. other than the remote i do love the stove”

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Posted 2 months ago

“No response for a month. Telephone receptionist sent me the part. Tyler in the service dep't. was helpful today. Stove is up and running. 5 Star to Tyler!”

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Posted 2 months ago

“Chuck has been very helpful as I explained my needs. Always courteous and patient.”

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Posted 2 months ago

“Received bearing kit for auger and worked great. Shipped quickly.”

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Posted 2 months ago

“I needed a replacement Glass Window for my HP50S Pellet Stove, and they promptly were able to ship one to me ! Thank You for the Great Support of your Product Line ! James Bokan Seligman, AZ.”

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Posted 2 months ago

“Full specification on each stove would be helpful. Better selection of pipe would be nice.”

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Posted 2 months ago

“Customer service and support for the Comfortbilt pellet stoves is second to none. For this reason alone I wouldn't hesitate to by another Comfortbilt. Thank you for being responsive to my issues.”

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Posted 2 months ago

“I bought an electronic part from comfort built. It didn't fix the issue. I called and explained what was going on. They said it was a part that was way cheaper. I ordered it AND they let refund the electronic part. my pellet stove works great!”

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Posted 2 months ago

“First fire up went successful. Take up half the room my old quadra fire did.”

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Posted 2 months ago

“Very helpful”

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Posted 2 months ago

“Every time I call Chuck he comes through quickly to help me. Thank you Chuck!”

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Posted 2 months ago

“Service was excellent: prompt, professional, and knowledgeable. However, the power switch itself was not at all impressive. For the cost, i expected a much more robust device(I repair electronics as a hobby). Next time i will just hotwire the stove and use the plug as a switch. Except for the power switch failing, the stove has performed very well for us.”

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Posted 3 months ago

“Comfortbilt customer service is the best. We needed a clean out t and they were on it with another Idea and cheaper too and had it to us in 2 days to Calif. you guys r awesome thank u”

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Posted 3 months ago

“Everyone I have talk with at this company has been very professional and on top of things,such as I was having issues with my ignitor and talk to someone in service and he sent a new one out that day. Amazing customer service!”

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Posted 3 months ago

“Always very reliable and very fast wonderful company. Excellent customer service.”

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Posted 3 months ago

“Coustomer service was very helpful, and helped with my recent purchase.”

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Posted 3 months ago

“excellent customer survice.”

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Posted 3 months ago

“Easy to find what I needed and easy to order. Received order in a short period of time. I have talked with them on the phone & the customer service representative was very knowledgeable & helpful. A very nice man. He was a pleasure to work with!”

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Posted 3 months ago

“My transaction was smooth and easy, my pellet stove was insured against damage. Everything went perfectly.”

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Posted 4 months ago

Comfortbilt.net is rated 4.6 based on 1,824 reviews