Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.47

4.5 Rating 2,166 Reviews

85 %

of reviewers recommend Comfortbilt.net

4.5

Based on 2,166 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

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“Bought some replacement brick, it came with a crack in it. Was replaced easy process”

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Posted 1 month ago

“Great products!”

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Posted 1 month ago

“Great costumer service. My concerns were addressed and resolved. Thank you!”

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Posted 1 month ago

“The first package didn't have the silicone sealant. That arrived a week later. Turns out the first package had a short rope as well. All in all, it took three shipments before I was able to actually replace my stove gasket. Next time I will just buy a kit from a hardware store instead of paying over $50 for this kind of service.”

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Posted 1 month ago

“Needed a part for the stove that broke. Tech support helped me isolate the issue and informed me of the part I needed. Very helpful!”

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Posted 1 month ago

“I have 2 comfortablt pellet stoves one in my 40x50 shop and one in my mountain cabin. Love them both. Very maintenance free”

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Posted 1 month ago

“Parts have always been available and arrive quickly. I have nothing but good things to say about my comfortbilt hp22 stove. It runs 24/7 from nov. Through March. Other than regular maintenance like gaskets I have only had 2 issues. One ComfortBilt sent multiple parts until we figured out the issue. All free and well after the warranty. The other, the power switch, was readily available and arrived in 2 days.”

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Posted 1 month ago

“just bought it. run 25 bags of pellets. Already replaced a blower because a loud noise. not that happy with the stove. we'll see”

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Posted 1 month ago

“Delivery was quicker than expected Product was perfect fit Thank you”

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Posted 1 month ago

“I love my comfort belt, and you guys are great. Gave me what I needed. You guys are spot on when it comes to dealing with people, keep up the good work”

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Posted 1 month ago

“Free shipping ,??? How??? On time delivery??? No!!!!”

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Posted 1 month ago

“I'm on my 6th season with my hp22n and have had no issues. I recently bought the care package of parts and it arrived in 3 days without any issues. A great company so far.”

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Posted 1 month ago

“All good 👍 fast a little expensive good packaging.”

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Posted 1 month ago

“HP22N- This stove arrived with MULTIPLE ISSUES. The ECO mode does NOT WORK. Lots of loose screws causing rattling. I had to spend an ADDITIONAL $200 for a remote thermostat in order to make the stove work like it should. Tech Support was Marginal At Best. These stoves are NEEDLESSLY COMPLICATED. In Addition it's supposed to hold 80lbs of pellets.... Not. I'm just hoping that nothing else goes wrong with it.”

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Posted 1 month ago

“Quality product. One item left out of package. Customer service quick to attend to the situation and make it right.”

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Posted 1 month ago

“The parts seem to be good quality. The customer service on the other hand, slow. I called and left a message on technical support voicemail. I recieved a call over a week later just to agree with what I assumed the problem was, after replacing all 250.00 in parts. The problem still persists and I am left with no heat. I guess I will just continue troubleshooting on my own.”

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Posted 1 month ago

“Excellent help finding the right product and prompt delivery.”

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Posted 1 month ago

“I recently purchased the HP50S. Stove was delivered on time and in good condition. Stove was installed and everything seems to be fine. I later contacted ComfortBilt with a question and customer service was very helpful.”

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Posted 1 month ago

“Part fit great. Technical service hasn't replied to my problem in over a week.”

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Posted 1 month ago

“I'm giving a bad review due to a problem with my new pellet stove that I purchased in August. I filled out a form and called. Left a message. Got an email saying it is being reviewed. Been 10 days. Unhappy with the non response to my problem”

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Posted 1 month ago

Comfortbilt.net is rated 4.5 based on 2,166 reviews