Recently purchased the HP21 stove directly from Comfortbilt, and totally love it. Usually when I buy something, I have to have all the accessories that come along. I purchased the bin extender, pellet bucket, and the spare parts kit. The service has been great, shipping free, and no sales tax. The only problem that I had was the delivery, which was not Comfortbilt’s fault. The tractor trailer could not get in to my hames subdivision. The driver was helpful and we agreed to meet at the shopping center close by. He loaded it on my trailer and off I went. Now I didn’t realize that between the floor protector and the stove, I had to unload about 350 lbs into my home. Well I found some neighbors and we got it in. The house stays very comfortable and have no need to run my expensive heat pump. Keep up the great work, your company rocks!